I applied online. The process took 2 weeks. I interviewed at Alorica (Fresno, CA) in Jan 2012
Interview
Basic Customer Service scenarios. Name a time you went above and beyond.. How do you deal with an angry customer.. etc.. If you're not a complete idiot you will be hired.
Interview questions [1]
Question 1
How do you handle a customer who won't speak to you or tell you whats wrong and wants your supervisor.
I applied through a recruiter. The process took 5 days. I interviewed at Alorica
Interview
The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.
The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.
The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.
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