I applied in-person. I interviewed at Alorica (Phoenix, AZ) in May 2016
Interview
Simplistic and elementary. Seemed like they didn't care about the interview questions because they already want to hire you right off the bat when you come into the interview since they always need more people.
I applied through other source. The process took 1 day. I interviewed at Alorica (Pasay, Pasay) in Feb 2021
Interview
The tech support interview includes an initial screening, technical assessment, and behavioral interview. Expect troubleshooting scenarios, customer handling questions, and basic IT knowledge tests. Communication skills and problem-solving abilities are key.
Interview questions [1]
Question 1
They asked me to describe a time I handled a difficult technical issue and how I resolved it while ensuring a positive customer experience.
I applied online. I interviewed at Alorica (San Angelo, TX) in Jan 2021
Interview
Great company to work for highly recommend. I just want to see the reviews so I have to keep writing this and I’m running out of things to say it has to be 30 words
I applied through an employee referral. I interviewed at Alorica in Jun 2016
Interview
Very brief, must have basic computer knowledge. like what is a hard drive, how to copy and paste, windows OS knowledge is a plus, also minor troubleshooting experience is good. The test did not last long it was multiple choice.