AirStrip interview questions

Informal, high energy, Interactive discussion of support process and previous experience. Discussion of previous experience and how I was able to resolve customer issues. Discussion of a specific instance of interacting with customer to resolve a real-life issue. Describe exactly the strategy I employed to work with both the customer and the company resources. How did the customer feel before, during and after the process. Would the customer say that you resolved things, satisfactorily?