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      AirHelp

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      Related searches: AirHelp reviews | AirHelp jobs | AirHelp salaries | AirHelp benefits
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      Customer Service Representative Interview

      Aug 8, 2024
      Anonymous interview candidate
      Kraków
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at AirHelp (Kraków) in Jul 2024

      Interview

      I had an interview 2 weeks ago and it was quite disappointing. It wasn't comfortable at all she was speaking so fast and seemed like she didn't care at all. I know they have many interviews every day but as job seekers we are nervous already they should know it. I didn't feel I could express myself well. I got a rejection email 1 week later. I wish it could be a better interview experience. And they have asked classic questions like what is the best customer service. How to deal with angry customers etc.

      Interview questions [1]

      Question 1

      How to deal with angry customers etc.
      Answer question

      Other Customer Service Representative interview reviews for AirHelp

      Customer Service Representative Interview

      Feb 12, 2026
      Anonymous interview candidate
      Kraków
      Declined offer
      Negative experience
      Difficult interview

      Application

      I interviewed at AirHelp (Kraków)

      Interview

      One of the worst interviewers ever. Got interviewedklara. They ask completely random questions. And the follow up which she sent was Ai generated. Crazy. I certainly don't reccomend even applying. Let's not forget about the ridiculous salary.

      Customer Service Representative Interview

      Feb 11, 2024
      Anonymous interview candidate
      Kraków
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at AirHelp (Kraków)

      Interview

      The interview consisted of two rounds: with a recruiter and with team leaders. The first interview took thirty minutes and the second one hour. The whole process was pretty smooth. The questions were not difficult. In the second interview, I was told more about the role, the team, and the whole process.

      Interview questions [1]

      Question 1

      How do you handle your tasks?
      Answer question

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