Advance America Customer Service Representative Interview Questions

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Customer Service Representative Interview

Jan 3, 2019

Anonymous employee

Manassas, VA

Other Customer Service Representative interview reviews for Advance America

Customer Service Representative Interview

Oct 4, 2024

Anonymous interview candidate

Time Customer Service Inc, FL

Declined offer

Accepted offer

Positive experience

Easy interview

Application

I applied through an employee referral. The process took 2 days. I interviewed at Advance America (Manassas, VA) in Dec 2018

Interview

I had a reference from a sister store of the home store I was going to be at. I had a phone interview that went smooth, they contacted me 2 days later and I got an in-person interview, and I was hired right after that.

Interview questions [1]

Question 1

How would you describe your strengths? How would you describe your weaknesses? How would you describe yourself in one word?

Positive experience

Easy interview

Application

I interviewed at Advance America (Time Customer Service Inc, FL)

Interview

Got the phone interview. It was easy not too many hard questions was asked to come for a second interview within the same call. I didnt end up taking the job i was offered another position.

Interview questions [1]

Question 1

Got the phone interview. It was easy not too many hard questions was asked to come for a second interview within the same call. I didnt end up taking the job i was offered another position.

Customer Service Representative Interview

Jun 9, 2023

Anonymous employee

Jacksonville, FL

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 days. I interviewed at Advance America (Jacksonville, FL) in Jun 2023

Interview

Very pleased with the interview process, the manager was knowledgeable and let me know the job description that I applied for. I have already recommended people too the job for an interview.

Interview questions [1]

Question 1

What I knew about the company, have I ever visited an Advance America and if so what was my experience

Advance America response

Thank you for your feedback, we really appreciate it. So glad to hear you had such a positive experience!

Customer Service Representative (CSR) Interview

Mar 10, 2022

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. I interviewed at Advance America

Interview

Very easy. Just asked me about myself, had maybe 5 scenario questions. Was very laid back. Asked me about the hours worked, whether I was comfortable with marketing. Also asked about weekend availability

Interview questions [1]

Question 1

1. Tell me about a time you've had a difficult customer