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      ASML

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      Customer Support Engineer Interview

      Jul 14, 2020
      Anonymous interview candidate
      Stoke-on-Trent, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at ASML (Stoke-on-Trent, England) in Jun 2020

      Interview

      Long and repetitive, but very humanizing and laid back. The entire process took about 2 months from being contacted by a recruiter to being given an offer. Due to COVID-19, all interaction was via phone or online video calls. The first interview was a simple but extensive phone screen. The second one was essentially the same thing but by an actual engineer at the company, this was nice but the man clearly didn't do interviews often and seemed distracted. Felt like a waste of both of our's time. After this interview I had a phone call with the recruiter who gave me topics and strategies for prepping for the last three interviews. Using those I did the research asked, but pretty much none of it was ever actually asked about. Third interview was nice although one of the two interviews was late, and most of the questions were just how to problem solve a situation or deal with behavioral issues on a team. Fourth interview was with the man who i later found out would be my direct report if i had accepted the offer. Strictly technical interview that was about seeing how i solved problems again. The entire process was supposed to be 5 interviews but was cut short and I was given an offer two weeks after the 4th interview. Was honored to be given one earlier than expected, however by that point 2 months later I had realized that throughout the process the job requirements slowly morphed into more than I was originally told. Further, it seemed like many things I was originally told now had conflicting answers in later interviews. As a result I declined the job, due to concerns about responsibility creep and uncertainty in the info received. However I would stress that the confusion aside, the overall process was very comfortable. Although I definitely think 5 interviews is way to many, especially for an entry level position.

      Interview questions [2]

      Question 1

      How would you check if a refrigerator light is turning off when the door closes if you cant access the sensor to check it.
      1 Answer

      Question 2

      What three tools would you use to fix a snow cone machine
      1 Answer

      Other Customer Support Engineer interview reviews for ASML

      Customer Support Engineer Interview

      May 6, 2026
      Anonymous interview candidate
      Suwon-dong
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at ASML (Suwon-dong) in Apr 2026

      Interview

      You have to be prepared for English questions. English questions were difficult because I am Korean. As for the English question, I have a very simple question. (hobby, motivation for applying..)

      Customer Support Engineer Interview

      Mar 19, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at ASML

      Interview

      Within a month of applying, had a recorded video interview and then a video call with managers. Content of interviews were both technical and personal questions. Altogether it was a smooth experience.

      Interview questions [1]

      Question 1

      What do you know about photolithography or the tool?
      Answer question

      Customer Support Engineer Interview

      Apr 3, 2023
      Anonymous interview candidate
      Veldhoven
      No offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at ASML (Veldhoven) in Mar 2023

      Interview

      1. HR screening 2. On-site interview Rejection. Each round rotates around 5 working days with very standardized scedule and HRs are apporachable, professional, and helpful. But 3-hour on-site interview is too long. Make sure you eat something before going there.

      Interview questions [1]

      Question 1

      How did you see yourself match the position?
      Answer question

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