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      ALDI

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      Customer Service Representative Interview

      Sep 27, 2023
      Anonymous interview candidate
      Walsall, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at ALDI (Walsall, England) in Sep 2022

      Interview

      Rushed, and don't care about the candidates. There were 3 separate processes after the online tests. 1st you attend a store where you are shown the procedures and the role. 2nd process was the telephone interview where you are asked general questions regarding customer service and retail. Then lastly if successful you're invited to meet the manager at the store you have applied for and shown around the store. Throughout the process I have shared that I am a student and cannot work during the day on the days I am at Uni but can work the evening shift those days and every weekend if need be. Luckily for me, I was unsuccessful, so I asked for feedback and was told that it was the hours I offered. I say luckily because I feel I had a lucky escape and believe they pay good money to prevent people from leaving. They completely messed me around and knew from the start that I was a student. Total waste of my time. Please be aware of this company do not let the hourly rate fool you.

      Interview questions [1]

      Question 1

      Why I want to work for Aldi. Give a time when I have had to deal with a difficult customer.
      Answer question

      Other Customer Service Representative interview reviews for ALDI

      Account Manager Interview

      Sep 7, 2024
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at ALDI (London, England)

      Interview

      Telephone, video, in person. Then selected for next stage at each step of each part of the steps Telephone, video, in person. Then selected for next stage at each step of each part of the steps

      Interview questions [1]

      Question 1

      Describe a time where you worked as part of a team?
      Answer question

      Customer Service Representative (CSR) Interview

      Aug 31, 2024
      Anonymous interview candidate
      Chicago, IL
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at ALDI (Chicago, IL) in Aug 2024

      Interview

      Group interview eith 30 peope & then you have a 1 on 1 with the manager that last 5 minutes. You basicly stand in the front of the store until your name is called. The other thing is they had 3 different sessions & they are only hiring 1 person.

      Interview questions [1]

      Question 1

      Why are you interested in Aldi
      1 Answer

      Customer Service Representative Interview

      Feb 15, 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at ALDI

      Interview

      series of interviews before a store experience. Basic numerical testing before interview questions as a group around what they think Aldi's role is etc. After that its a one on one interview followed by a store experience where you get the chance to ask any questions

      Interview questions [1]

      Question 1

      What makes you suitable for the role
      Answer question