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      Uniqlo

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      What is the hiring process like at Uniqlo?

      Uniqlo reviews

      Don't bother applying if your skin colour is brown.

      Sales associate
      Former employee
      Sydney
      Recommend
      CEO approval
      Business outlook

      Pros

      This is not a target for sales people on the ground working there. They are nice people and they talk and treat people well.

      Cons

      I applied for a seasonal sales associate role at UNIQLO Mid City and was fully qualified—I had previous customer service experience, full work rights in Australia, no visa restrictions, and no upcoming travel plans. Despite meeting all the listed job requirements, I was rejected without explanation. When I went to the store for the interview, I noticed a complete lack of diversity—all employees were either White or East Asian, and I was the only brown South Asian candidate there. It felt like they had already decided who they wanted to hire based on appearance rather than qualifications. UNIQLO is a global brand, but this particular store seems to ignore diversity and inclusion in its hiring practices. If you are from a minority background, be prepared to feel out of place in their recruitment process. Would not recommend applying here unless you want to waste your time.

      1

      Racism and Overworked, Unsafe conditions

      Sales assistant
      Current employee
      London, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Honestly. not much. Overly tough recruitment process for selling clothes

      Cons

      general culture of cruelty and selfishness. very racist staff always tell us to follow black customers just because.

      UMC - Not good

      Umc candidate
      Current employee
      London, England
      Recommend
      CEO approval
      Business outlook

      Pros

      there is quite literally none

      Cons

      I recently attended an assessment centre (AC) for this program, expecting an inclusive and fair evaluation process. After passing the initial online assessment, I was invited to participate in a group task alongside 25-30 other candidates. Unfortunately, the experience was anything but transparent, structured, or fair, ultimately leaving me disheartened and frustrated. From the outset, there was a glaring lack of transparency. Instructions were vague, and the assessors provided little information about the criteria by which we would be evaluated. Without a clear sense of what they were looking for, it was challenging to understand how to showcase our strengths effectively. This uncertainty created an environment where candidates were left guessing rather than confidently contributing, which was especially isolating for those of us who may process information differently or rely on structured guidance. Despite the ambiguity, I committed fully to the process, doing everything within my control to represent myself authentically and to make meaningful contributions. I actively participated in discussions, brought forward fresh, innovative ideas, and maintained positive body language to engage and support my team. I focused on collaboration, listening, and constructive input—all qualities I believed aligned with the goals of a team-based assessment. Yet, it seemed that despite these efforts, only candidates who fit a certain profile were recognized. The assessment itself was far from standardized or fair. With such a large group, the assessors appeared untrained, relying on subjective judgments that seemed based more on superficial qualities—such as appearance, race, and personality style—than on actual contributions. This introduced a clear bias, filtering candidates based on factors unrelated to skill or potential. As a neurodivergent candidate, the lack of structure, transparency, and inclusivity created additional barriers, making it difficult to feel truly engaged in an environment that seemed to prioritize extroverted or conventional personalities. Further compounding the frustration, the company refused to provide any feedback. After investing time and effort to contribute fully, the refusal to offer feedback left candidates without any insight into how we might improve or why we weren’t selected. This lack of transparency, combined with subjective selection methods, feels deeply dismissive and unfair, especially for candidates who invested genuine effort in the process. In a company that claims to value diversity and inclusivity, I expected a transparent and structured AC format that would allow all candidates to demonstrate their abilities equitably. Transparent communication and fair, standardized assessments are crucial to fostering an environment where candidates from all backgrounds, particularly those who are neurodivergent, can thrive. Unfortunately, this AC failed to meet these standards, leaving many of us feeling unsupported, unvalued, and disheartened.

      busy location was a bad experience

      Sales associate
      Former employee
      Mississauga, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      30% discount was nice but it didn't extend to limited offer items

      Cons

      management had very high expectations for new hires because the store was so busy. not very organized - minimal training and no handbook given as promised but expected to know everything as they quiz you. some coworkers were toxic and condescending for an ego boost. environment was similar to a toxic commission-based store but we made no commission. expected to be able to do the work of a few employees even as a new hire.

      1

      dont bother applying

      Customer assistant
      Current employee
      London, England
      Recommend
      CEO approval
      Business outlook

      Pros

      - sick pay - offers decent hours

      Cons

      - will be rejected multiple times in the interview process since they have way too many candidates

      Great Work and Pay but environment is unwelcoming

      Sales associate
      Former employee
      Toronto, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay was great for a entry level job

      Cons

      One of the reasons I left was because the Job didn't feel welcoming and the managers expected us new associates to be at the standard of the older employees when we only got trained for less than a day.

      Friendly Environment

      Retail assistant
      Former employee
      Kuala Lumpur
      Recommend
      CEO approval
      Business outlook

      Pros

      Gaining confidence with new people is a valuable skill that can enhance your social interactions and professional relationships.

      Cons

      Having a substantial workload with numerous talkative customers implies that there is a high demand for your services or products, which can be both challenging and rewarding.

      busy location was a bad experience

      Sales associate
      Former employee
      Mississauga, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      30% discount was nice but it didn't extend to limited offer items

      Cons

      management had very high expectations for new hires because the store was so busy. not very organized - minimal training and no handbook given as promised but expected to know everything as they quiz you. some coworkers were toxic and condescending for an ego boost. environment was similar to a toxic commission-based store but we made no commission. expected to be able to do the work of a few employees even as a new hire.

      1

      highly traumatic experience

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - you get a 30% discount [you can't use this on online items and new launches though- must wait two weeks ish for new launches]

      Cons

      - Insanely strict, upper management micromanages every single little thing [and I mean everything] - Unrealistic standards, management will never be happy with your work, they will always push you for more - Toxic work culture: while most of the leads are nice, some are a bit too authoritative and strict - It seems the current business strategy is to overwork and burn out employees, and then hire new ones to replace them. The turnover rate is very very high.

      2

      Retail Experience

      Temp event staff
      Former contractor
      Jurong East New Town,
      Recommend
      CEO approval
      Business outlook

      Pros

      I cant say much but most people are ptetty nice there

      Cons

      It was very rushed (i guess coz it was a public holiday season) but it was a little confusing. And i know there is an onboarding video but i didnt get to watch it the first day i joined and i just ended up not watching it at all and fumbled for a few days

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