What is the hiring process like at Hinge Health?

Hiring process was seamless despite the holidays. Interviewers were extremely professional, thoughtful, shared business context in advance and made it seem like a discussion

Not applicable at the moment

Hiring process and the initial training

Leadership is not in tune with the operational demands/reality.

- Good pay - Good stipends (Personal and professional)

Books can be written on the cons of this place but I’ll try to keep it short. - The most stressful job I ever had, and I've been in the industry for over a decade. They have the smallest mobile app I've ever seen, yet they are incapable of properly managing it. Understaffed? Absolutely not! They have so many designers, developers, and PMs, so what could it be you might ask, it is how mismanaged this place is. They have no clue how to run a department or a team. The most unorganized place ever. - Very unrealistic expectations from one's role, where everything is just dumped on people with the expectation of delivering a 10/10 perfect product. I was lied to during the interview in terms of role and responsibilities. After enduring a year in this place, I feel I lost my appetite for my field, and I have been considering changing my field entirely. Rest assured, I am not the only one as I came across other individuals in this company who also considered changing their field after this company took away their appetite. - You will be exhausted from interviewing candidates, because the turnover rate is mindblowing. Almost no one stays at this company for more than a year. As a result, they are constantly hiring to fill open roles. I have never seen so many open roles. It's almost impossible to fill them because the moment they fill one, another opens. - Each year you will be getting a whopping increment of 3.5% which is below inflation rates. Your boss will even tell you how lucky you are to receive this "very competitive" increment. - Everyone at this company is in a lead position. To the point that it becomes meaningless, does the management even know the meaning of a lead position? - While there are some talented individuals in the company, I was unfortunate to work and collaborate with individuals who have no clue how to do things, and it was very hard working with them, not to mention how closed-minded some people were, and many had a big ego. - It's truly sad to see talented individuals from big companies like Meta, Twitter, and Whatsapp decide to join this mess of a company. They must have run out of options due to mass lay-offs which have been taking place over the past years. - Expect to work two 8 hours shifts, the first 8 hours dedicated to Slack and meetings, and the second 8 hours shift dedicated to doing your actual tasks. You will continue to receive Slack messages and emails until midnight. Whatever your role is, it really feels like a 24/7 customer service role. - Tons of design, projects, and program reviews weekly, bi-weekly, and monthly. The management has no trust in employees whatsoever, and the only way they can feel better about themselves and to ensure everyone is squeezed to the max working on 5 different projects at the same time, is by creating all these reviews and inviting everyone to them.

- Good option for new health coaches seeking experience. - Managers who lead coaching teams care about them and do all they can to support them with questions/concerns.

-Metrics that performance reviews are based on change too frequently (ever 2-3 months). Once coaches gain a better understanding of the current metrics, they change again. -Felt undervalued as an experienced coach. -Fast-paced work environment with little room for adjustment. --Expected to do more and more with less time. Very high volume work. -High level management did not seem very understanding of the pressures and experiences coaches had. Coaching managers did not have much control or say over many important factors impacting coaches (workflows, new processes, etc).

The company has some amazing pros. The program works for most of the people who use it. The other team members and managers are helpful. The onboarding is very thorough.

While a contract employee with no promises of an opportunity after my 6 month term the entire experience from the first to the last day was clearly experimental with lack of clarity in many areas from benefits that were promised all the way to the end with how return of company equipment was handled and assigning hundreds of new members to coaches who were told they would be leaving in a few weeks. It was all handled poorly in my opinion.

- Work life balance. You don't have to 'Iive' in the clinic like most out-patient clinics - Co-workers and lower level management are phenomenal. - Overall culture is good - Decent PTO and sick days

- You give up a lot of financial stability and pay for the "work-life" balance that it's not even worth it at this point. I know life is overall expensive and I don't expect things to just be handed to me (trust me when I say I have always worked my tail off to achieve my goals), but to have your doctorate and over 8 years of experience in the field, to be paid $41/hour with only a $1/hr raise since starting at the company is just downright insulting. The only position offered is a "flex" position which just means they can work you anywhere between 25-40 hours/week. You don't get to CHOOSE your hour range, they TELL you, on short notice. This time last year, we were working overtime... this year, we are only getting paid for 28 hrs/week. For some of us that were working overtime last year, that's almost a 20 HOUR DIFFERENCE/WEEK in pay. Honestly, we are all hurting right now. No one can make $1000/week and pay their mortgage, groceries, family expenses and still have money to put into retirement and savings. The financially instability isn't worth it at this point and many of us are leaving. - The other reviews are true - even when hours are CUT, you still have to get your workload completed in that shortened time frame. So working twice as fast for a fraction of the pay. - Though the fellow PTs, health coaches and lower level management are phenomenal, the higher up you go in the leadership ladder, the more out of touch with reality they become. Town halls have become unbearable - the gas lighting is like a broken record. They want you to think you're being heard but it's all just a show, nothing ever changes. - Very little room for growth, you're going to be a churn and burn PT for years before ever having the chance to move up into management, and that's pretty much the only upward mobility. - I'd say 20% of my day I use my actual "PT brain" and skills, and then the other 80% I'm just a customer service rep, sending the same set of saved responses. They are now replacing most of our communication with AI so our PT voice is only further diminishing. I know this is just screaming into a void, but if I can offer any advice to a fellow PT that is sick of working in clinic, the lure and desire of working from home wears off within a few months and then you're just left with a crappy pay check. This isn't the "dream" that they sell you during the interview process. I'm not a disgruntled ex-employee, I DO believe in what we are doing here and do feel we are making lives better. But if things don't change soon (not holding my breath) I have to have more respect for my craft, profession, abilities and will be quickly moving on and taking this as a learning lesson.