It's gotten so bad, I'm just biding my time - Physcial therapist Hinge Health Employee Review

2.0
Apr 22, 2025
Recommend
CEO approval
Business outlook

Pros

- Work life balance. You don't have to 'Iive' in the clinic like most out-patient clinics - Co-workers and lower level management are phenomenal. - Overall culture is good - Decent PTO and sick days

Cons

- You give up a lot of financial stability and pay for the "work-life" balance that it's not even worth it at this point. I know life is overall expensive and I don't expect things to just be handed to me (trust me when I say I have always worked my tail off to achieve my goals), but to have your doctorate and over 8 years of experience in the field, to be paid $41/hour with only a $1/hr raise since starting at the company is just downright insulting. The only position offered is a "flex" position which just means they can work you anywhere between 25-40 hours/week. You don't get to CHOOSE your hour range, they TELL you, on short notice. This time last year, we were working overtime... this year, we are only getting paid for 28 hrs/week. For some of us that were working overtime last year, that's almost a 20 HOUR DIFFERENCE/WEEK in pay. Honestly, we are all hurting right now. No one can make $1000/week and pay their mortgage, groceries, family expenses and still have money to put into retirement and savings. The financially instability isn't worth it at this point and many of us are leaving. - The other reviews are true - even when hours are CUT, you still have to get your workload completed in that shortened time frame. So working twice as fast for a fraction of the pay. - Though the fellow PTs, health coaches and lower level management are phenomenal, the higher up you go in the leadership ladder, the more out of touch with reality they become. Town halls have become unbearable - the gas lighting is like a broken record. They want you to think you're being heard but it's all just a show, nothing ever changes. - Very little room for growth, you're going to be a churn and burn PT for years before ever having the chance to move up into management, and that's pretty much the only upward mobility. - I'd say 20% of my day I use my actual "PT brain" and skills, and then the other 80% I'm just a customer service rep, sending the same set of saved responses. They are now replacing most of our communication with AI so our PT voice is only further diminishing. I know this is just screaming into a void, but if I can offer any advice to a fellow PT that is sick of working in clinic, the lure and desire of working from home wears off within a few months and then you're just left with a crappy pay check. This isn't the "dream" that they sell you during the interview process. I'm not a disgruntled ex-employee, I DO believe in what we are doing here and do feel we are making lives better. But if things don't change soon (not holding my breath) I have to have more respect for my craft, profession, abilities and will be quickly moving on and taking this as a learning lesson.

Explore other reviews about Hinge Health

5.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Company culture and leadership; collegiality of team members

Cons

No real cons so far

2.0
Mar 27, 2026
Recommend
CEO approval
Business outlook

Pros

coworkers, some benefits, not much else

Cons

Low pay, no movement for career growth, AI implementation training disguised as an improvement when you can see the support teams are being asked to train the AI in order for it to replace them, gaslighting from management that everything is fine when customers are extremely unhappy and only the front line workers have to deal with that anger day in and out, as others have reported critical thinking and feedback with genuine process improvements are not ignored, which would be bad, but literally punished. I am only here because I haven't been fired yet and I'm looking for something else in a challenging job market

4
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