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      Concentrix

      Engaged employer

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      What is a typical working day like at Concentrix?

      Concentrix reviews

      Work load balance

      Technical support engineer
      Current employee
      Bengaluru
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay for hard work

      Cons

      No rotational shifts, always night shift

      Concentrix is one of best platform to explore new skills and experience.

      Chat support representative
      Current employee
      Gurgaon, Haryana
      Recommend
      CEO approval
      Business outlook

      Pros

      The work culture is amazing and it is a cooperative company.

      Cons

      It's working hours are both day and night shift.

      Assistant manager gurgaon

      Assistant manager
      Current employee
      Gurgaon, Haryana
      Recommend
      CEO approval
      Business outlook

      Pros

      Leave system is good here

      Cons

      Rotational shift, job not secure without exceptional performance

      Good for freshers, but food options lack variety

      Support ambassador
      Current employee
      Bengaluru
      Recommend
      CEO approval
      Business outlook

      Pros

      Good for freshers, helps to build career opportunities for fresher

      Cons

      No proper food for night shift

      Comment

      Transaction processing representative
      Current employee
      Cagayan de Oro
      Recommend
      CEO approval
      Business outlook

      Pros

      working on graveyard with night diff pay

      Cons

      no other work schedule rather than night shify

      work environment was good and cool

      Customer service representative (csr)
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      All the employees has there own concept of work mode but strict shift timing

      Cons

      Friendly employees and strict working hour with rotational shift weekly

      1
      avatar
      Concentrix Response
      now
      Hi, thank you for sharing your thoughts with us. We appreciate all you've shared here but we'd like to pay special attention to your mention of discrimination. We want to make it known that we do not tolerate it in any shape or form. Although you're not on the team we highly encourage you to email staff.online.feedback@concentrix.com with more details so we can learn more about what you've shared with us. Thank you again.

      No concern for advisors

      Senior advisor
      Former employee
      Raleigh, NC
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay for project I was on was good

      Cons

      Shift bids, no support for advisors, constant transfer of leadership, customers surveys lead to PIPs even though it was beyond advisors control

      avatar
      Concentrix Response
      now
      We're open to constructive feedback, even if it stings a little, because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. So, while we’re sorry you’re no longer a part of our Concentrix team, we appreciate the impact you made, which includes sharing your thoughts here on Glassdoor. Thank you!

      Good Experience

      Customer service executive
      Current contractor
      Vadodara
      Recommend
      CEO approval
      Business outlook

      Pros

      Offer competitive pay and better increments to retain talent.Provide advanced skill-building (leadership, technical, digital tools) to prepare employees for future roles.

      Cons

      Many processes follow US/UK time zones, so night shifts or rotational shifts are common. Attendance, break timings, and performance rules are tightly monitored.Base pay is often considered average compared to workload; increments may be small.

      My experience at Concentrix

      Customer support associate
      Former employee
      Calcutta
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, friendly peers, salary on time, opportunity to learn communication and process handling skills

      Cons

      Strict attendance policies, frequent shift changes, heavy workload, very little work-life balance, and poor escalation support

      Good Place to Start, but Growth is Slow

      Associate
      Former employee
      Bengaluru
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Work Environment: Supportive colleagues Job security: Stable company for freshers Some role offer remote work flexibility

      Cons

      Less salary and benefits. Shift Timings rotational shifts, including night shifts may affect work life balance. Less carrer Growth

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