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      Alorica

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      What is a typical working day like at Alorica?

      Alorica reviews

      Don't join

      Csa - customer service associate
      Current employee
      Bengaluru
      Recommend
      CEO approval
      Business outlook

      Pros

      Will get Salary on time

      Cons

      Rotational shift ruins your entire life . Also compulsory overtime

      1

      good

      Customer service representative (csr)
      Former employee
      Pasay, Pasay
      Recommend
      CEO approval
      Business outlook

      Pros

      salary is good, and the workplace

      Cons

      night shift, no canteen during pandemic

      1
      avatar
      Alorica Response
      now
      Hello - Thank you for sharing your experience as a team member at Alorica. We value your feedback and appreciate the time you have taken to share your experience with us (and our followers)!

      Great company

      Customer service representative (csr)
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Fast-paced Customer-focused Structured Supportive Goal-driven

      Cons

      Repetitive – High-pressure – Strict metrics – Limited growth – Rotating shifts

      Supervise a group of at least 10 team members to follow up on their performance

      Supervisor
      Former employee
      Panamá
      Recommend
      CEO approval
      Business outlook

      Pros

      developement programs bonus stable program

      Cons

      6 day work week, rotating day off

      It was okay.

      Financial representative
      Former employee
      Oklahoma City, OK
      Recommend
      CEO approval
      Business outlook

      Pros

      -spacious parking -Open 24/7 sometimes, you can do overtime when it is offered -fixed non-rotating, shifts -has only a limited number of PTO that can be used

      Cons

      -not upfront with employment status -sick leaves are unpaid if you don't have a PTO to use -health care is to be paid for so they're not really benefits but expenses to be paid if you want to get coverage; otherwise, you're not covered at all if you're not willing to pay for it -allows usage of unpaid no harm no foul absences or PTO with pay, yet you can still be dinged for using them

      Good internship (No allowance)

      It desktop support
      Former intern
      Pasay, Pasay
      Recommend
      CEO approval
      Business outlook

      Pros

      Good management Supervisor is nice Good pantry (cheap)

      Cons

      High-stress environment Repetitive work Bad distribution of work (night shift / morning shift)

      Cab facility is a plus, but no growth opportunities

      Customer service agent
      Current temporary employee
      Bengaluru
      Recommend
      CEO approval
      Business outlook

      Pros

      Cab facility provided No off shift work

      Cons

      No salary hike No growth

      Salary

      Customer service representative
      Former employee
      Makati City
      Recommend
      CEO approval
      Business outlook

      Pros

      Night diff 30% if your night shift

      Cons

      Low basic pay in salary

      Good training

      Customer service representative
      Former employee
      Manila, Manila
      Recommend
      CEO approval
      Business outlook

      Pros

      good training for newbies. High night diff

      Cons

      graveyard shift. hard to find time to socialize

      1
      avatar
      Alorica Response
      now
      Hello - Thank you for sharing your experience as a team member at Alorica. We value your feedback and appreciate the time you have taken to share your experience with us (and our followers)!

      Alorica with Croatian

      Community operations analyst - croatian/serbian market
      Former employee
      Sofia, Sofia (city)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good colleagues, nice trening prpgram

      Cons

      Night shifts, office days while on night shift

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