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Our fourth quarter and full year results highlight the strength of our strategy and consistent execution of our key growth initiatives. We remain committed to delivering value for our customers, colleagues, communities and shareholders and are positioned well for 2026.
Our Property Services team keeps us running smoothly, safely, and sustainably, shaping the everyday experience for colleagues and customers alike. From facility operations to workplace support, this hands on team makes a visible impact across all our locations. “Being part of our Property Services team means joining a collaborative, people-centered organization that plays a critical role in supporting colleagues and customers through exceptional facilities management, continuous improvement, and strong operational standards.” – Olivia Murray, Property Project Manager If you’re looking for a place to grow your career and are passionate about problem solving, collaboration, and creating spaces where colleagues can thrive, explore our open roles today!
We believe career growth isn’t always scripted - it’s shaped by curiosity, connection, and a culture that supports colleagues every step of the way. In his career story, Justin shares how mentorship, internal networking, and a willingness to learn helped him turn everyday experiences into meaningful career momentum. His journey reflects how we encourage colleagues to explore new paths, build relationships across the organization, and grow in ways that align with their interests and aspirations. We’re proud to foster an environment where learning is encouraged, leaders are accessible, and colleagues are supported as they build the careers they want. In fact, nearly one third of our colleagues move into new internal roles each year - proof that growth at Citizens is more than a promise.
Big news: We're a 2026 Glassdoor Best Place to Work in Consulting, Finance & Insurance! We owe it all to our incredible colleagues for making their voices heard. Their experience is our story, and we’re proud to see it recognized!
As we close out the year, we’re reflecting with gratitude for the incredible colleagues who make meaningful work possible and for the customers, communities, and shareholders we proudly serve. Over the past 12 months we’ve accomplished: - Named ‘Bank of the Year’ by The Banker for our focus on strong customer relationships and steady, sustainable growth potential, setting ourselves apart from our competitors. - Continued to grow our Private Bank and expand our Private Wealth Management teams across key markets, including Florida, Southern California, New York and New Jersey. - Announced a joint initiative with Cognizant, a leading global technology and professional services company, to launch a Global Capability Center (GCC) in Hyderabad, India, to accelerate innovation and the execution of the our technology strategy. - Reaffirmed our commitment to our communities through a $20 million, three-year workforce development investment, new partnerships in mental health and strong progress toward our volunteerism goals. - Celebrated our 3rd year as the Official Bank of the New York Road Runners and the TCS NYC Marathon! What will make your 2025 Career “Year in Review” list? Here’s to a healthy, successful new year ahead. See you in 2026!
Career growth isn’t always a straight path—it’s a journey of learning, adapting, and seizing opportunities. In our latest Let’s Connect session (a series that brings colleagues together with senior leaders to explore topics, build networks, and spark inspiration), colleagues shared real stories of bold moves, unexpected pivots, and the power of mentorship. From embracing stretch roles to finding purpose in change, these insights can inspire your next step.
Here, career development isn’t limited to a single month—it’s part of our culture year-round. We invest in programs and resources that empower colleagues to grow, including education reimbursement, networking opportunities, leadership initiatives, and support for career transitions. Join us and find a workplace committed to helping you learn, lead, and thrive.
November is National Veterans and Military Families Month, a time to honor the service, strength, and sacrifice of those who wear the uniform and the families who stand beside them. Through initiatives like our partnership with Habitat for Humanity’s Operation Playhouse, colleagues come together to build joy-filled playhouses for veteran families, creating lasting memories and meaningful connections. It’s just one way we live our commitment to service and community. Learn more about how Citizens supports veterans and military families.
October is Cybersecurity Awareness Month - but staying alert to recruiting scams is a year-round priority at Citizens. Cybercriminals are getting more sophisticated, making it harder to tell what’s legitimate and what’s not. That’s why we teamed up with our Cybersecurity Defense experts to share practical tips on spotting red flags and protecting yourself during your job search. Stay informed. Stay safe.
Our Business Banking division has entered an exciting new chapter. We’ve launched our Emerging Middle Market channel, designed to serve companies with less than $50MM in annual revenue. This opens the door to deeper partnerships with family-owned and founder-led businesses – the true backbone of our communities. As the division accelerates its national expansion, we’re seeking passionate, relationship-driven professionals who want to help shape the future of banking. “We’re not just growing within our established markets - we’re expanding beyond our footprint, reaching new communities and businesses nationwide. If you’re ready to join a forward-thinking team that values your contributions, respects your expertise, and empowers you to grow and make a meaningful impact, we invite you to build what’s next with us." – Luci Rause, Business Banking Recruiting Director
