WeightNot Reviews

Thank you for your feedback. As you know and were made aware of during the recruitment process/interviews and in your written offer, the initial training period for staff who do both enrollment and coaching is focused on sales, and that training lasts a number of months (after completing classroom training). Once someone has developed their skills in this area, they begin to coach their member pool while also being trained on coaching/support. As enrollment is a core component of the position, it is necessary to reach a minimum threshold of competence in enrollment in order to be able to continue with next stage of training and proceed to coaching. We are sorry that this was not a fit for your skill set or interests, but do need to note that the structure and progression of training should not in any way have been a surprise as you seem to be suggesting. We know that especially for someone with relatively little work experience it can be difficult to receive performance feedback and be held accountable for results and work quality, and that a basic forty hour work week might seem overwhelming -- but as you are aware, we do not require staff to work beyond normal scheduled shifts. We wish you the best of luck in your new position and hope that you find it a great fit.

We welcome constructive feedback regarding roles at WeightNot, and we are sorry that a position at WeightNot was not a good fit for you. That said, it is important to correct at least some of your misstatements for the purposes of accuracy. As for training -- the training director at WeightNot is an accomplished, published PhD and professor/researcher at two of the most prestigious university nutrition programs in the U.S., and the training materials for WeightNot were developed over several years and are based entirely on third party scientific research -- it is common for those with undergrad nutrition degrees not to have covered much/most of the advanced material in our training. We have no interest in or gain no benefit from teaching inaccurate information, and we are always interested in improving our curriculum, but are unaware of anything that is "incorrect" with the nutrition science we present, particularly given that we constantly survey literature for new research on all of the topics that we teach. We would certainly welcome any specific items to review should you have any --but your general statements are simply ad hominem/personal attacks without any substance or support. As for our dietary protocols -- WeightNot has served over 20,000 members, refining our nutrition guidelines continuously throughout. We are unaware of any "holes" in our nutrition plans, but again would be happy to hear any specific feedback you may have beyond this general statement. As for your position -- the role that you were in was not designed to save money, (it saves none) but instead to create more continuity between the initial enrollment process and ongoing coaching for members. Staff are scheduled for 8 hour shifts on the days that they work, not 10-12 as you suggest -- and as all staff are remote and log into various systems to conduct their work, we happen to know with certainty that staff do not regularly or frequently work more than their scheduled 8-hour shifts, including trainees/new hires such as yourself. Working from a home office does indeed require that you work at a desk -- the positions at WeightNot are not "work from anywhere" jobs, as is made very clear for all prospective staff in our job descriptions, offer letters, policy manual, training and numerous other documents you received. This expectation is no different than for most other professional jobs at other employers where one is expected to be at a corporate office or other work location -- if like yourself, someone does not want to work at their desk, then a position at WeightNot would not be recommended. As for the coaching role -- you should know that coaches work with a portfolio of members to support their weight loss and health improvement efforts over many months (or even years) -- and undoubtedly some of these members deal with similar issues/questions/challenges as they progress. That said, we do not belittle our members by analogizing them to children as you do in describing the coaching process; we are in helping roles that we truly enjoy, and an attitude of superiority or disdain as you have expressed toward our members is simply not tolerated at WeightNot, and certainly reflects an extremely poor fit with our values and culture. We hope that you find a position that is better suited to your skills and perspective.