Does Vision Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Vision Express employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Vision Express. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Vision Express?

63% of Vision Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vision Express 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Vision Express?

Optical Assistant (227) , Optometrist (59) , Store Manager (39) , Dispensing Optician (19) , Manager (12) , Sales Associate (8) , Assistant Manager (6) , Optician (6) , Sales Assistant (6) , Assistant Store Manager (5) , Pre Registration Optometrist (5) , Customer Service (4) , Customer Service Advisor (4) , Full Time Optical Assistant (4) , Health Insurance Assistant (4)

What are the pros of working at Vision Express according to real employee reviews?

"Great Team and work enviroment!" ((in 31 reviews)); "Great people in every department" ((in 26 reviews)); "Free glasses every year plus family and friends discounts" ((in 26 reviews)); "Good colleagues to work with" ((in 24 reviews)); "Good benefit especially on eyewear" ((in 23 reviews))

What are the cons of working at Vision Express according to real employee reviews?

"Low pay and not flexible" ((in 38 reviews)); "Optom led stores lead to poor management." ((in 36 reviews)); "If you don't have a great manager or regional manager then the experience isn't great." ((in 19 reviews)); "Little training (during lockdown)" ((in 18 reviews)); "Low salary expected compared to other companies" ((in 17 reviews))

What are employees saying about Vision Express redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Vision Express redundancy and their outlook for job security at Vision Express in 2026.

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Vision Express

Vision Express Reviews

3.6

63% would recommend to a friend

(627 total reviews)

Nick Coton

Not enough data to show CEO approval

58% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Culture and values

3.4

Work/Life balance

3.3

Senior management

Vision Express has an employee rating of 3.6 out of 5 stars, based on 627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vision Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

627 reviews

2.0

May 30, 2026

Weekend work expected, management unresponsive to staff concerns

Optical assistant

Recommend

CEO approval

Business outlook

Pros

Depending on whether store was High street or Tesco, all High streets are 7 days, some Tesco stores are 5 days, if you were in a small team in High street you were generally made to work every weekend while most managers took every other off.

Cons

Management as well as upper management didn't seem to care about shop floor staff, even after going to them regarding issues they would tell you they will see what they could do and then you would hear nothing for months.

1.0

May 22, 2026

Learning opportunities overshadowed by high pressure and poor management

Optical assistant

Recommend

CEO approval

Business outlook

Pros

Gaining knowledge by learning new skills

Cons

No training, high pressure on sales, not enough time between appointments for assistants as purchases aren’t taken into account, heavy admin work such as “why didn’t they purchase today?” Is a whole form that needs to be submitted, poor people skills in management, lack of welfare, low salary, pressure put on managers about budget, sales, etc and we don’t see any of it

4.0

May 22, 2026

Good salary and hours, but customer service can be tricky

Store manager

Recommend

CEO approval

Business outlook

Pros

Good salary and working hours, free glasses every year

Cons

Can be difficult to balance customer service levels with company objectives

Viewing 1 - 3 of 627 Reviews

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Jobs at Vision Express

Optometric Receptionist

Optometric Office Assistant

Optometric Office Assistant

Optometric Office Assistant

Optometric Office Assistant