Virtual Reviews

4.0

79% would recommend to a friend

(88 total reviews)

Andy Freed

83% approve of CEO

69% positive business outlook

Virtual has an employee rating of 4.0 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virtual employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

88 reviews
3.0
Mar 3, 2023

Working at Virtual Inc

Recommend
CEO approval
Business outlook

Pros

Nice working environment. Great and warm professionals

Cons

none existence of virtual working opportunities

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Virtual Response
3y
Thanks for your review. Great to see a review from our newest office in Ottawa. We’re proud of the work that we’re doing in Ottawa and appreciate your contribution. I’m surprised to see the non existence of virtual working opportunities on the list of negatives—we’ve had a flexible work environment with telework options since our inception in 1999, and have brought that philosophy to our Ottawa office as well. It’s about how things get done, not where. That’s why the majority of our workforce works from home for a portion of every week. Thanks for your contribution and appreciate all you do.
4.0
Mar 19, 2024
Recommend
CEO approval
Business outlook

Pros

Great Management, they always think of ways of meeting staff needs

Cons

You must work hard, I really don't see negatives here.

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Virtual Response
2y
Thanks for the positive review. You’re right, it can be hard work to take care of our clients and do the work we need to do. But it sure is rewarding to see the difference that we make in the world and to be able to create a good working environment for all. Thanks for recognizing that balance.
2.0
Dec 31, 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are ok, employees care about the culture, and nice office space in headquarter location.

Cons

Last year was a struggle, no bonus, no promotions and hiring freeze. Seems the CEO feels that forcing back 50% of the staff to the Wakefield office will fix things, along with laying off the COO and CPO. But there’s still 50% who work remotely or in other offices, so we can only hope we’re not creating a bigger divide. Comp is very low but nothing is being done to fix it, because leaders don’t believe it’s a problem. For those who have been here 5+ years, we’re just holding on to a glimmer of hope that somehow this will turn around, while the job market is terrible and we’re not left with many other options. Hoping 2024 is better, or this may be it for Virtual.

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Virtual Response
2y
Thanks for the thoughtful review. I’m sorry to hear you’re not optimistic on where we are heading, but I understand it. Change isn’t easy, and we have been through—and are going to continue to have—change in our company as we keep pace with the world. And yes, you’re correct that I believe that having people back in the office is important to our culture. Our culture is based on trust and relationships—and those relationships are based on face to face engagement. Once you have a strong base, having remote employees works just fine—we’ve had remote workers since we formed (it’s part of where our name came from) but you need the critical mass to build culture. On compensation, we do regular market reviews on salary and compensation and make adjustments as we can. But bottom line, it sounds like you’re not happy. I can tell you this—my door is always open and my calendar is open for anyone to book time. If you’ve got ideas on how we can do things better than we’re doing them now, come on in and talk to me and be part of the solution. You may find it gets more results than an anonymous post on a web site.
Viewing 1 - 3 of 88 Reviews

Glassdoor has 131 Virtual reviews submitted anonymously by Virtual employees. Read employee reviews and ratings on Glassdoor to decide if Virtual is right for you.