Does Virtual BOA pay their employees well?

According to anonymously submitted Glassdoor reviews, Virtual BOA employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Virtual BOA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Virtual BOA?

30% of Virtual BOA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virtual BOA 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Virtual BOA?

Collector I (6) , Patient Accounting Associate (6) , PAA II (5) , Account Analyst (4) , Collector (4) , Quality Control Analyst (4) , PAA (3) , Patient accounting associate 2 (3) , Team Lead (3) , Associate Trainer (2) , Claims Specialist (2) , Operations Manager (2) , Patient Account Associate TTB (2) , Patient Accounting Representative (2) , Supervisor (2)

What are the pros of working at Virtual BOA according to real employee reviews?

"Flexible hours employees are able to come in as early as 7 and as late as 9, Week long Christmas vacation(mostly paid)" ((in 9 reviews)); "Decent pay" ((in 6 reviews))

What are the cons of working at Virtual BOA according to real employee reviews?

"This company is under PwC umbrella but you're not allowed to say that because how terrible management treats the employees." ((in 7 reviews)); "Some bad managers." ((in 4 reviews)); "training could be a lot better, benefits are okay," ((in 4 reviews)); "Team leads like to play favoritism." ((in 4 reviews)); "PTO accural, adequate staff, Processes," ((in 3 reviews))

What are employees saying about Virtual BOA redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Virtual BOA redundancy and their outlook for job security at Virtual BOA in 2026.

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Virtual BOA

Virtual BOA Reviews

2.7

30% would recommend to a friend

(91 total reviews)

Debbie Varner

38% approve of CEO

30% positive business outlook

Ratings by category

3.4

Work/Life balance

3.3

Diversity and inclusion

2.9

Culture and values

2.9

Career opportunities

2.8

Compensation and benefits

2.4

Senior management

Virtual BOA has an employee rating of 2.7 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Virtual BOA employee rating is 30% below average for employers within the Human resources and staffing industry (3.8 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

91 reviews

1.0

Jun 14, 2026

Remote work is a plus, but pay and management lack

Paa ii

Recommend

CEO approval

Business outlook

Pros

Remote work, equipment provided, working from home ? Not much else

Cons

Pay, management, training subpar, lack of stability, stressful

2.0

Feb 7, 2026

Under some clients, it's toxic

Account analyst

Recommend

CEO approval

Business outlook

Pros

Work from home, good pay, flexible hours

Cons

Sometimes over burdened with reporting, leadership making negative comments about you in meetings, toxic work environment under some leadership

2.0

Jan 20, 2026

Now There's AI

Paa ii

Recommend

CEO approval

Business outlook

Pros

It's work from home, benefits are decent, hours are flexible

Cons

Recent push for generative AI/LLMs in work flow, productivity expectations are rough, little to no upward movement within the company, constant change in project assignment

Viewing 1 - 3 of 91 Reviews

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