Verisma Systems Reviews

The training was unstructured and mostly consisted of brief one-on-one walkthroughs rather than a clear, hands-on training program. I honestly felt bamboozled because the role was advertised as non-phone, and I took a major pay cut for peace of mind away from calls, only to later find out I would still be required to take back-to-back calls for whoever they were servicing. On top of that, the job description language about completing all duties assigned by leadership made it feel like there was no real option to refuse certain tasks. Compensation was also a major issue, with take-home pay a little less than $1,000 every two weeks after taxes and healthcare deductions, which is not a livable wage in today’s economy. I ultimately left not because of the staff, but because the pay and workload were not worth the stress, and the expectations felt misrepresented from the start; the role should be compensated much closer to $25–$30 per hour given the level of responsibility and educational background required.

Terribly low pay most jobs are $15-17/hr, No real structure or employee handbook on company policies. No Culture or employee perks, nothing on your work-anniversary. They started using "spyware" called Activtrak to monitor employees computer and productivity and they micromanage especially the older supervisors/managers (Gen X). They don't want you having passive time away from the computer outside of your (2) 15 breaks/ (1) 30 min lunch for a 8.5/hr shift - they'll write you up and put you on probation even if you have great metrics and productivity. No growth or professional development, No 401K contribution or match, No tuition reimbursement or certification training allowance. You only accrue 4 hrs of PTO per pay period, NO separate sick bank, just 3 personal days and 7 paid holidays. They cancelled overtime in almost all depts and teams. Cancelled referral bonus too. I wouldn't advise anyone to work here unless they needed something short-term. Its a dead end job, there's way better companies with way better pay and benefits out there.