Does UserGems pay their employees well?

According to anonymously submitted Glassdoor reviews, UserGems employees rate their compensation and benefits as 4.7 out of 5. Find out more about salaries and benefits at UserGems. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at UserGems?

95% of UserGems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UserGems 4.7 out of 5 for work life balance, 4.9 for culture and values and 4.8 for career opportunities.

What are the top reviewed jobs at UserGems?

Senior Customer Success Manager (5) , Account Executive (4) , Software Engineer (3) , Account Development Representative (2) , Director of Demand Generation (2) , Senior Account Executive (2) , Senior Adr (2)

What are the pros of working at UserGems according to real employee reviews?

"Amazing leadership" ((in 7 reviews)); "Great colleagues" ((in 5 reviews)); "You get to work with an awesome, friendly, accessible team that is always ready to help you and listen to your feedback." ((in 4 reviews)); "Great leadership team" ((in 3 reviews)); "> Engineering, everyone is humble and incredible at what they do." ((in 3 reviews))

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UserGems

UserGems Reviews

4.8

95% would recommend to a friend

(32 total reviews)

Christian Kletzl

100% approve of CEO

96% positive business outlook

Ratings by category

4.9

Culture and values

4.8

Diversity and inclusion

4.8

Senior management

4.8

Career opportunities

4.7

Work/Life balance

4.7

Compensation and benefits

UserGems has an employee rating of 4.8 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UserGems employee rating is 25% above average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Gender

Sexual orientation

Reviews by job title

32 reviews

4.0

Apr 20, 2023

Super great place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Great colleagues - Full autonomy on your work and how you approach it - Superb product

Cons

None so far. I have loved working at UG

5.0

Oct 12, 2025

Great leadership, culture and product

Account executive

Recommend

CEO approval

Business outlook

Pros

- Great culture on the sales team (best I’ve been apart of). Every rep on the team is willing to help and is humble - Smart sales leadership that provides incredibly actionable feedback - ELT is boots on the ground and willing to help close deals - ELT is smart and adapts quickly to changing market conditions - Great product - Great engineering team that constantly rolls out new features

Cons

- GTM tech is a crowded space and there’s a lot of uncertainty in the market right now - minimal sales enablement and training

5.0

Mar 21, 2022

Great place to work

Content & social marketing manager

Recommend

CEO approval

Business outlook

Pros

- Super smart colleagues - leadership team is radically transparent, and great humans to boot - You get the chance to build a rocketship with some really great humans - Work is remote - And you're given autonomy to execute

Cons

None at the moment - work is great

Viewing 1 - 3 of 32 Reviews

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Jobs at UserGems

Account Development Representative II

Senior Security Engineer

Senior Account Executive (Mid-market)

United States

US$192K - US$192K /yr

(Employer provided)

View job