UpClick Reviews

3.0

38% would recommend to a friend

(20 total reviews)

Michael Dadoun

54% approve of CEO

40% positive business outlook

UpClick has an employee rating of 3.0 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an average working experience there. The UpClick employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
1.0
Jul 4, 2015

A Questionable Business Model in a Gray Industry

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1.) Free Bagels 2.) Flexible Hours Overall people are nice and easygoing

Cons

1.) Questionable Business Plan: Upclick's primary payment processing structure is frowned upon by Visa and Mastercard, who are kind of two major players in the payment processing industry. Keep in mind that the payment processing industry is fairly new and rapidly growing (therefore regulation is slow to develop) While I would never go so far as to say what they do is illegal, I will say that they can easily take advantage of this "gray area." 2.) Negative Reputation: There have been a few negative articles written about the CEOs and their involvement in the music sharing business (think of the days of Kazaa and Napster), the porn industry, etc. Granted, I've been told it was written by an ex-partner driven by revenge. However, the fact that someone would go out of their way to write this is already a bad reflection of the company (search Upclick paymentbandits.blogspot) 3.) Call center: While not everyone has to deal with the call center, it is a substantial part of Upclick's revenue. I personally just don't like the tech-support/call center industry and find it a place where a lot of agents can swindle/con naive customers. 3.) Lack of structure: Meetings tend to run late/delayed before they even start or even start at 5 right before you need to leave. 4.) Emphasis on generating profits over reputation/success

avatar
UpClick Response
10y
We appreciate you shedding light on your concerns with Upclick as we strive to create the best working environment possible for all of our employees. Our platform is supported by all key players in the payment processing industry all around the world, and continues to grow daily. We are aware that given the nature of our business in payment processing, some things we face as a company are inevitable. Our call center is an key component to our business in order to provide around the clock support to our international (and local) clients. We take pride in being able to provide support at all times to our valued customers. We regret that you did not have the best experience possible working at Upclick and will consider your feedback for our future endeavors. Thanks again and we wish you all the best!
2.0
Oct 22, 2021

continuously changing strategies

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

nice coworkers and occasional team building activities

Cons

management changes mind often. Executives prefer to hire their own family members

1.0
May 17, 2021

sketchy company

Recommend
CEO approval
Business outlook

Pros

flexible hours, nice colleagues, nice office, free donuts, and coffee

Cons

weird sales, cheat customers, lies

Viewing 1 - 3 of 20 Reviews

Glassdoor has 21 UpClick reviews submitted anonymously by UpClick employees. Read employee reviews and ratings on Glassdoor to decide if UpClick is right for you.