United Way Reviews

3.4

49% would recommend to a friend

(1,843 total reviews)
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Angela F. Williams

74% approve of CEO

41% positive business outlook

United Way has an employee rating of 3.4 out of 5 stars, based on 1,843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Way employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The mission is meaningful and the work itself can be deeply rewarding. Colleagues are talented, dedicated, and genuinely care about the community they serve. For the right person, that camaraderie carries a lot of weight.

Cons

Over the past two years, this organization has undergone significant and painful change. A revolving door of senior leadership, including the abrupt loss of key executives, created instability that trickled down to every level of staff. Layoffs followed, and then a steady stream of voluntary departures that leadership appeared either unable or unwilling to address meaningfully. Under new leadership, nearly every quality-of-life benefit that made nonprofit-level salaries feel worth it has been reduced or eliminated: fewer sick days, increased healthcare costs, loss of Summer Fridays, loss of Thanksgiving week, and a shift to more required in-office days. The cumulative effect is an organization that asks a great deal of its staff, in salary sacrifice and mission commitment, while systematically withdrawing what made that trade-off feel fair.

1.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

The community work helps people.

Cons

Despite their seemingly good outward appearance, internally it's become toxic over the last few years. CEO is a narcissist who's adding another notch to her political belt. Senior leadership is very out-of-touch and treats employees like they're disposable.

Viewing 1 - 3 of 1,843 Reviews

Glassdoor has 2,209 United Way reviews submitted anonymously by United Way employees. Read employee reviews and ratings on Glassdoor to decide if United Way is right for you.