Does Trans Cosmos pay their employees well?

According to anonymously submitted Glassdoor reviews, Trans Cosmos employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Trans Cosmos. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Trans Cosmos?

58% of Trans Cosmos employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trans Cosmos 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Trans Cosmos?

Customer Service Representative (79) , Customer Service Agent (27) , Customer Service (15) , Call Center Agent (8) , Team Leader (7) , Content Moderator (5) , Customer Service Representative (CSR) (5) , Manager (5) , Assistant Manager (4) , Call Centre Agent (4) , Embedded Software Engineer (4) , Business Development Manager (3) , Customer Service Executive (3) , Human Resources (3) , Quality Analyst (3)

What are the pros of working at Trans Cosmos according to real employee reviews?

"Most colleagues are helpful and friendly" ((in 15 reviews)); "work life balance is good" ((in 6 reviews)); "Good work environment in the company" ((in 6 reviews)); "The job is not burdening, workmate and team leaders were helpful too." ((in 6 reviews)); "Great teams." ((in 5 reviews))

What are the cons of working at Trans Cosmos according to real employee reviews?

"Low salary and niche field" ((in 38 reviews)); "Bad management by team leaders" ((in 28 reviews)); "No training provided No growth" ((in 13 reviews)); "less benefits offered to the employee" ((in 11 reviews)); "Low pay and it is not very organized" ((in 9 reviews))

What are employees saying about Trans Cosmos redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trans Cosmos redundancy and their outlook for job security at Trans Cosmos in 2026.

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Trans Cosmos

Trans Cosmos Reviews

3.3

58% would recommend to a friend

(292 total reviews)

Shinichi Nagakura

65% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.1

Culture and values

3.1

Career opportunities

2.9

Work/Life balance

2.7

Senior management

2.6

Compensation and benefits

Trans Cosmos has an employee rating of 3.3 out of 5 stars, based on 292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trans Cosmos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

292 reviews

3.0

May 26, 2026

Supportive team in a politicized environment

Business analyst

Recommend

CEO approval

Business outlook

Pros

Friendly environment Good manager Support team

Cons

Japan Style not very flexible Quite politic

3.0

May 14, 2026

Good experience for fresh grads, but micromanagement is tough

Call center agent

Recommend

CEO approval

Business outlook

Pros

Great opportunity for fresh grad to gain experience. Meet new people

Cons

you need to stay back to settle backlog. work on shift. no leave on weekend. Micromanage. If you want to go to toilet, you need to ask permission first.

4.0

Mar 22, 2026

great enviroment

Customer service representative

Recommend

CEO approval

Business outlook

Pros

young and dynamic environment, supportive

Cons

low salary compared to market

Viewing 1 - 3 of 292 Reviews

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Jobs at Trans Cosmos

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