TouchSuite Reviews

3.6

64% would recommend to a friend

(76 total reviews)
avatar

Sam Zietz

62% approve of CEO

70% positive business outlook

TouchSuite has an employee rating of 3.6 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TouchSuite employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

76 reviews
1.0
Aug 1, 2025
Recommend
CEO approval
Business outlook

Pros

Good base salary for position

Cons

I joined the company with the hope of contributing to a growing international operation. Unfortunately, what I encountered was a dysfunctional environment riddled with poor communication, questionable ethics, and a total lack of respect for employee rights. The Canadian division was closed abruptly, and employees were let go without proper documentation, written notice, or transparency around final pay. Despite repeated professional requests, no termination letters were issued, and commissions that were owed remain unpaid. Inquiries were either ignored or redirected to legal counsel — who also refused to provide clear answers. The Record of Employment (ROE) issued did not meet labour standards — it contained factual errors and was completed by someone without proper HR or legal training. When questioned, the company refused to correct the documentation or acknowledge the issue. Certain leadership roles were filled by individuals who lacked not only the qualifications but also the professional decorum typically expected in senior financial positions. Those tasked with managing payroll and employee relations seemed more focused on executing uncomfortable tasks than upholding basic workplace standards. There is no HR infrastructure or professional and transparent communication — just reactive decisions and people doing damage control. If you value ethics, clarity, and working with competent professionals, this isn’t the place.

1.0
Oct 14, 2014
Recommend
CEO approval
Business outlook

Pros

There are no good reasons I can think of.

Cons

TouchSuite is trying to position themselves as a technology company. However the management , and executives of touchsuite have very little knowledge of technology. Their development team struggles with the basic tasks for software development. That is why alot of their customers complain about the software. If you're a customer you'll regret purchasing the software let me just say $5000 computer. The atmosphere is disgusting with roaches every where, gnats flying in your food. If you join the company be prepared to surround yourself with lies, you hear sales people lying to customers on the phone trying to sell them a system that barely works, support is always trying to put out fires. You can download their Android App and see for your self on how messed up their POS system is. I wouldn't bother working there; absolutely no career growth in the company.

1.0
Jul 9, 2013

Move on. Terrible culture from the owner and his wife.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In Boca Raton, maybe? No other pros. Some good fellow employees, but most constantly want to leave. Hard to find any pros.

Cons

The owner and his wife are two very, very unscrupulous people. They enjoy using their good fortune to screw people over ... a long trail of them. Peel back one layer to see. Completely mistreated a pregnant employee. They promise the world but never deliver on their word. Also known as American Bancard.

Viewing 1 - 3 of 76 Reviews

Glassdoor has 88 TouchSuite reviews submitted anonymously by TouchSuite employees. Read employee reviews and ratings on Glassdoor to decide if TouchSuite is right for you.