Does Timpson pay their employees well?

According to anonymously submitted Glassdoor reviews, Timpson employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Timpson. This rating has been stable over the past 12 months.

How satisfied are employees working at Timpson?

44% of Timpson employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Timpson 2.4 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Timpson?

Manager (45) , Branch Manager (42) , Mobile Manager (17) , Store Manager (13) , Area Development Manager (7) , Area Manager (5) , Branch Colleague (5) , Shop Manager (5) , Mobile colleague (4) , Shop Assistant (4) , Customer Service (3) , Key Cutter (3) , Retail Assistant (3) , Retail Sales Assistant (3) , Administrative (2)

What are the pros of working at Timpson according to real employee reviews?

"Colleagues can earn bonus reflected on weekly sales." ((in 12 reviews)); "Good colleagues" ((in 11 reviews)); "Great benefits within the company" ((in 9 reviews)); "People are very friendly and go out of their way to welcome you." ((in 5 reviews)); "Good rewards & culture!" ((in 4 reviews))

What are the cons of working at Timpson according to real employee reviews?

"Poor pay" ((in 18 reviews)); "Long hours and very long travel days" ((in 11 reviews)); "Training is lacking and what little is given is not well implemented in terms of structure and schedule." ((in 9 reviews)); "Pay is abysmal, you can be a manager of 10+ years who trains trainees." ((in 7 reviews)); "Low wage and felt unappreciated and overworked" ((in 7 reviews))

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Timpson

Timpson Reviews

3.1

44% would recommend to a friend

(249 total reviews)

Paresh Majithia

60% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.3

Culture and values

3.1

Compensation and benefits

3.0

Senior management

2.8

Career opportunities

2.4

Work/Life balance

Timpson has an employee rating of 3.1 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Timpson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

249 reviews

1.0

Apr 16, 2026

Terrible

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good pay if In the good shops

Cons

Bad working hours, working 7-9 days in a row. Stress

1.0

Mar 2, 2026

Hmm

Area development manager

Recommend

CEO approval

Business outlook

Pros

You don’t need a pros box.

Cons

Where do I start? It’s a cult. Fifteen years of my life devoted to this joke. They do not care about you at all, yet boast they do. If you have family avoid this company as you will never see them.

2.0

Feb 28, 2026

Once a great job, now toxic and miserable.

Manager

Recommend

CEO approval

Business outlook

Pros

Erm, discount on keys and watch repairs.

Cons

Toxic management, no breaks, if you don't want to do overtime every week, you're disliked and dumped in really horrible stores. Rota is done a day or two before the week starts.

Viewing 1 - 3 of 249 Reviews

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Jobs at Timpson

Photo support colleague. (A7)

Belfast, Northern Ireland

£26K - £26K /yr

(Employer provided)

View job

Branch Colleague Position Newcastle Upon Tyne

Newcastle upon Tyne, England

£27K - £27K /yr

(Employer provided)

View job

Mobile Colleague Scarborough Area

Branch Colleague Position Gateshead

Timpson reviews FAQs

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Timpson

Timpson Reviews

Ratings by category

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Reviews by job title

Terrible

Hmm

Once a great job, now toxic and miserable.

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