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Tactical TeleSolutions

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Tactical TeleSolutions Reviews

4.0

74% would recommend to a friend

(36 total reviews)

Laura Hylton`

93% approve of CEO

75% positive business outlook

Tactical TeleSolutions has an employee rating of 4.0 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tactical TeleSolutions employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

36 reviews
2.0
Nov 8, 2017

Call Center Representative

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sit all day, no physical work

Cons

Listen to abuses from customers

5.0
Jul 1, 2021

Great place to learn a lot

Recommend
CEO approval
Business outlook

Pros

Working at TTS exposes you to technology and solutions you never thought you'd have an opportunity to be involved with. The management team is very knowledgeable about the campaigns and can be approached anytime it is necessary. If you have something to express or share, they are willing to listen and provide flexibility for any scenario. They do not micro manage you so long as you do the work you are asked to do. They take into account issues with lists and messaging and take our caller feedback to the clients for further campaign refinement. Decent base hourly wage and working from home is great!

Cons

Calling all day can be repetitive There are no programs or options to get incentives

1.0
Jul 16, 2017
Recommend
CEO approval
Business outlook

Pros

I could walk to work and they were accommodating for time off.

Cons

Their unusual bare bones, stretched thin management style, old calling lists, home grown CRM that's a pain to use. Really outdated technology ( everything is 10+ years old ). More employee turnover than I've ever seen in my 15 months there. This is a lead gen firm on its last legs. Company's rarely re-up after a initial one month trial, so projects can change daily. If there is no work, you are "benched" without pay. 18 inch wide cubicle desks, makes for terrible ergonomics. Fast food wages for all the callers. They expect all employees to do extra work, like training someone who lasts a week. No extra compensation though. They have a core group of toothless employees that have been there forever and they don't like interlopers...

Viewing 1 - 3 of 36 Reviews

Glassdoor has 37 Tactical TeleSolutions reviews submitted anonymously by Tactical TeleSolutions employees. Read employee reviews and ratings on Glassdoor to decide if Tactical TeleSolutions is right for you.