Does TLScontact pay their employees well?

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TLScontact?

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TLScontact?

Customer Service Representative (25) , Operations Agent (12) , Visa Agent (10) , Agent (9) , Customer Service Agent (8) , Visa Officer (6) , Customer Service (4) , Manager (4) , Operations Supervisor (4) , Project Manager (4) , Visa Applications Agent (4) , Visa Documentation Agent (4) , Operations Agent (VISA Application Centre Agent) (3) , Operations Associate (3) , Product Manager (3)

What are the pros of working at TLScontact according to real employee reviews?

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 16 reviews)); "the team are amazing." ((in 6 reviews)); "Friendly people in IT department." ((in 6 reviews)); "Great work environment to work in." ((in 4 reviews)); "International working environment" ((in 4 reviews))

What are the cons of working at TLScontact according to real employee reviews?

"Starting salary is low and some of the staff are not friendly" ((in 13 reviews)); "No Bonus" ((in 7 reviews)); "Some managers seem completely clueless on how to manage people" ((in 5 reviews)); "everyone is always so busy that they don't really have time to give you a proper welcome and basic training." ((in 5 reviews)); "balance difficult, salary below average, no clear career path." ((in 4 reviews))

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TLScontact

Part of TP

TLScontact Reviews

2.9

33% would recommend to a friend

(195 total reviews)

João Cardoso

Not enough data to show CEO approval

32% positive business outlook

Ratings by category

3.1

Diversity and inclusion

2.6

Work/Life balance

2.4

Culture and values

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

TLScontact has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TLScontact employee rating is 24% below average for employers within the Human resources and staffing industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

195 reviews

3.0

Jun 2, 2026

Good growth opportunities but fast-paced with overtime

Administrative assistant

Recommend

CEO approval

Business outlook

Pros

Good place to grow and learn visa related

Cons

Face pace and overtime when high season coming

3.0

May 17, 2026

Not the best kind of job...

Visa officer

Recommend

CEO approval

Business outlook

Pros

- Full training and support - Good bonuses

Cons

- Very bad communication between management and employees - School feeling - uniform (they will send you home if you are not wearing the appropriate uniform without giving you a warning)

3.0

May 11, 2026

Supportive management but high pressure and long hours

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Positive working environment with supportive management

Cons

Crazy working hours & high pressure job.

Viewing 1 - 3 of 195 Reviews

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Jobs at TLScontact

Visa Documentation Agent

Visa Documentation Agent