Does TLCx pay their employees well?

According to anonymously submitted Glassdoor reviews, TLCx employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at TLCx. This rating has been stable over the past 12 months.

How satisfied are employees working at TLCx?

56% of TLCx employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLCx 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TLCx?

Customer Service Representative (32) , Sales Representative (9) , Supervisor (8) , Sales Associate (7) , Agent (5) , Customer Service Representative (CSR) (5) , Customer Service Agent (4) , Call Center Agent (3) , Call Center Representative (3) , Hiring Manager (3) , Recruiter (3) , Sales Agent (3) , Telemarketer (3) , Customer Service (2) , Customer Service Associate (2)

What are the pros of working at TLCx according to real employee reviews?

"good pay compared to other call centers in the area" ((in 11 reviews)); "The people at TLC are great" ((in 9 reviews)); "Bonus can be good" ((in 7 reviews)); "great management team and coworkers" ((in 5 reviews)); "TLCx provides an excellent environment for learning and professional growth." ((in 5 reviews))

What are the cons of working at TLCx according to real employee reviews?

"The attendance bonus is a common complaint but you wont lose it if you are here on time, leave when you're supposed to." ((in 7 reviews)); "The "upper management" doesn't care about the employees." ((in 4 reviews)); "Extreme favoritism is rampant." ((in 4 reviews)); "bad training (mostly)" ((in 3 reviews)); "Needs better benefits and pay." ((in 3 reviews))

What are employees saying about TLCx redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TLCx redundancy and their outlook for job security at TLCx in 2026.

TLCx Reviews

3.3

56% would recommend to a friend

(204 total reviews)

Tom Cardella

60% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.1

Compensation and benefits

3.0

Culture and values

2.9

Senior management

TLCx has an employee rating of 3.3 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TLCx employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

204 reviews

3.0

Jun 3, 2026

Fun colleagues overshadowed by discriminatory management practices

Supervisor

Recommend

CEO approval

Business outlook

Pros

Some fun people to work with

Cons

They will immediately attempt to demoted you if you begin to have issues with a disability that they knew about when they promoted you.

5.0

Oct 8, 2025

Great place to grow and contribute meaningfully

Financial analyst

Recommend

CEO approval

Business outlook

Pros

TLCx provides an excellent environment for learning and professional growth. The leadership is approachable and encourages new ideas. I’ve had opportunities to work on challenging projects that helped me enhance my analytical and reporting skills. The company promotes a collaborative culture where cross-functional teamwork is truly valued. Work-life balance is good, and management genuinely appreciates individual contributions.

Cons

The pace of work can be quite dynamic, especially during month-end or reporting cycles, but it helps build strong time management and prioritization skills.

1.0

Jun 16, 2025

Sinking ship

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I don’t really have many positives to say besides a pay check.

Cons

Extremely outdated, management is trying to get better and stay up with times but they have nothing innovative. They hire just about anyone and it made managing customer service hard and very low quality.

Viewing 1 - 3 of 204 Reviews

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Jobs at TLCx

Work from Home Customer Service Representative

Call Center Representative

Call Center Supervisor

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TLCx

TLCx Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fun colleagues overshadowed by discriminatory management practices

Great place to grow and contribute meaningfully

Sinking ship

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