SurfMerchants Reviews

4.8

100% would recommend to a friend

(25 total reviews)

John Hsu and Tony Felos

100% approve of CEO

88% positive business outlook

SurfMerchants has an employee rating of 4.8 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SurfMerchants employee rating is 25% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

25 reviews
5.0
Jan 14, 2019
Recommend
CEO approval
Business outlook

Pros

- The people, the people, the people. - The company has a flat structure so you can have a massive impact on day one - It's a playground for self-starters. You are encouraged to try new things, new roles, or new ideas. Every year you can take an "inovacation" week to work on a self-motivated project of your choosing. - Management is incredibly accessible. You don't like your chair? Just send an email. You don't like the software they are using? They'll hear you out, and if they agree, they'll change it. Any problem I ever had was resolved within a week. - Surfmerchants is human, compassionate, caring and kind. A few years ago, my Dad ended up in the hospital. SurfMerchants gave me the space I needed to prioritize my time in the way that made sense for me and my family without any hesitation or pressure. - Management genuinely wants you to succeed, and if SurfMerchants is no longer the place for you, they will support you and do whatever is in their power to help you move on to where you need to go. - And then, of course, the work from home schedule, 401K matching, free health insurance, lunch on Fridays, beer o'clock, cold brew coffee, pool table, DOGS (you can bring your dog to work!!), snacks, and friendships that will last you a lifetime.

Cons

- The pay is little low - As a social person, the work from home schedule took some getting used to

5.0
May 10, 2018

They fired me and I don't blame them.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This place was a model for how to work in a software company. I still use techniques that I learned there and try to emulate some of their technical workflows and productivity systems.

Cons

They could have communicated better. I was not the best employee but I wish I saw it coming.

4.0
Apr 15, 2017

Amazing culture, difficult work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Culture is great. Coworkers are second to none. Open and Friendly Atmosphere 100% covered healthcare and automatic 5% 401k match with no contribution required. Management is approachable and flexible

Cons

The work is not necessarily hard but the amount of work is very large and the clientele can be very difficult to manage. Pay is under market Infrequent raises Company culture hard-hit by first ever layoff cycle

Viewing 1 - 3 of 25 Reviews

Glassdoor has 25 SurfMerchants reviews submitted anonymously by SurfMerchants employees. Read employee reviews and ratings on Glassdoor to decide if SurfMerchants is right for you.