Sun Life Reviews

4.1

82% would recommend to a friend

(69 total reviews)

78% positive business outlook

Sun Life has an employee rating of 4.1 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

69 reviews
1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

-ok benefits (RRPS is good) -in downtown/close to subway - company events

Cons

-job description does not match your work -pay is lower than average company in the same sector, also your work experience is not taking in account -management issues - overwhelmed colleagues not only in my department but in other finance department as well - doesn't promote good workers, unless you exceed expectations - feedbacks are taken as negative comments -mandarory overtime because of lack of staff - high volume of cross training that aren't useful until you're doing the task assigned - bad culture, a lot of trash talk and back stabs - false promises ( better opportunities, raises, more WFH) - and more...

4.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff, opportunities for advancement, great leadership for the most part

Cons

Some bad leaders. These leaders often get promoted

5.0
Dec 20, 2025
Recommend
CEO approval
Business outlook

Pros

Clear and structured adjudication process Consistent application of policy rules Detailed file and medical review Professional and courteous staff Strong documentation and audit trail

Cons

Long decision and review timelines Limited transparency during the process Rigid interpretation of medical evidence High administrative burden for claimants Difficult to escalate or appeal decisions

Viewing 1 - 3 of 69 Reviews

Glassdoor has 81 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.