Stratcom Reviews

3.1

55% would recommend to a friend

(54 total reviews)

41% positive business outlook

Stratcom has an employee rating of 3.1 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stratcom employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

54 reviews
2.0
Apr 3, 2022
Recommend
CEO approval
Business outlook

Pros

- Flexible Hours - Work from Home (100%) - Helping foundations and non-profit organizations with fundraising campaigns - Good trainers and training sessions

Cons

- Horrible treatment toward new employees. They terminate contracts with employees illegally. - Management lacks clarity, professionalism, and direction - Stratcom has a reputation for being ageist and discriminating against impoverished and low-income individuals - Constantly nitpicking employees about how they read the script and their delivery regardless of how well they are performing.

1.0
May 15, 2021
Recommend
CEO approval
Business outlook

Pros

- Flexible shifts - Ability to work from home

Cons

- Without doubt, this is the sketchiest, cliqueist call centre I've ever worked for. Told by trainer that they have their favourites, and that management can be "rude". - Minimal pay. - No pre-shifts/mid-shifts (presumably to limit the amount of questions middle management will have to take from their agents). - Day-to-day 1-on-1 monotonous coaching sessions where the coach gives you the same spiel/verbiage. Questions go unaswered. - Encouraged by coaches to "play dumb" with donors or to outright pretend to not have heard their initial objections. - No opportunities to really get to know any of your co-workers. No chat options. Encouraged by management to "limit the amount of messaging" with them.

1.0
Apr 6, 2020
Recommend
CEO approval
Business outlook

Pros

There asre no good reason to work at Stratcom. Its the worst functioning environment existing.

Cons

Its the worst functioning environment existing. Bullying Management. Sardine can seating with work stations inches apart. Loud enviroment. Terrible for long term Health and Stress. Attitude from management to employee sumed up in their trainning sessions "Do your job! You don't have the right to ask a question. Read the script like we told you! You have to ask for a donation three times per call. Permanent staff are rude.

Viewing 1 - 3 of 54 Reviews

Glassdoor has 69 Stratcom reviews submitted anonymously by Stratcom employees. Read employee reviews and ratings on Glassdoor to decide if Stratcom is right for you.