Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smith. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Smith?

48% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (17) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , International Account Executive (3) , Manager (3) , Receptionist (3) , Sales Intern (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 22 reviews)); "Benefits are good." ((in 22 reviews)); "Made a lot of effort at having a great culture." ((in 12 reviews)); "Good working environment" ((in 11 reviews)); "great opportunities to make money" ((in 9 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Other reviews commented on lack of leadership or upper management, but the office managers and higher" ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews))

What are employees saying about Smith redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith redundancy and their outlook for job security at Smith in 2026.

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Smith

Smith Reviews

3.3

48% would recommend to a friend

(212 total reviews)

Nick Bedford

31% approve of CEO

44% positive business outlook

Ratings by category

3.4

Culture and values

3.3

Diversity and inclusion

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Smith has an employee rating of 3.3 out of 5 stars, based on 212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

212 reviews

4.0

Aug 31, 2023

Nice culture

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Very nice company culture, coworkers are nice

Cons

Not that I can think of

Smith Response

Thank you for your feedback, and best wishes on your future endeavors!

4.0

May 1, 2023

Great place to work

Software enigneer

Recommend

CEO approval

Business outlook

Pros

Good Working Environment Flexible Hours

Cons

Nothing to describe for cons

Smith Response

Thank you for your feedback. We are proud of the friendly and inclusive environment we've created at Smith. Thank you for being part of the Smith family!

5.0

Oct 13, 2018

Sales Representative

Sales representative

Recommend

CEO approval

Business outlook

Pros

global company, opportunities, hard-working people

Cons

Small office, sales will compete for the same customers

Viewing 1 - 3 of 212 Reviews

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Jobs at Smith

Logistics Coordinator

International Account Representative

United States

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Corporate Recruiter, Americas

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Smith

Smith Reviews

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Nice culture

Great place to work

Sales Representative

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