Smiggle Reviews

Where do I begin.... The amount of theft I’ve witnessed, and the shop blames you! Not the lack of cameras or security beepers....it’s YOUR fault for not dazzling the thief with our promotions, a basket and a go of a fidget spinner! You lone trade for a good bit if you’re management, so if you get really busy there’s no way of stopping said theft. I’ve experienced an entire staff turnover due to the 4hr contracts. Staff are underpraised and harshly criticised in a very condescending way as the company values a ‘nice approach.’ You are expected to change the shop around according to the VM brief which is normal practise, but you’re expected to come to work at 6am to perform these changes so they’re ready for opening. I find the job follows me home. I get a constant stream of texts about criticism of my work or the level of work I achieved. I regularly come in to shocking standards from management and I’m scrutinised for criticising also. The work hours are antisocial and long again for management (work 9, paid for 8). I hate being so negative. This job would suit someone who has no commitments in life, free time to commit to the job and wants a strict target based kpi job in retail. It doesn’t suit me at all!

Before I joined this company I should have really listened to the reviews as they are accurate!!! So please if you happen to apply for a role at Smiggle. READ THE REVIEWS!!! Since I have been working here my whole life outside of work has gone. You are overworked and understaffed. VM emails sent nearly everyday as to what to change in your store. Even though you would have done a promotional change 2 weeks earlier. As a manager you are expected to open the store, do promo by yourself in the morning do a comms sheet. Fill out a budget book which could be easily computerised but Smiggle are really cheap with investing in stores so you have manually write in a book your sales and other things. Do a line count which does not make sense invest in cameras and security barriers and you wouldn’t have to do one. Promo change usually it’s yourself doing the main bulk of it and it happens every 2 weeks. A lot of lone working. Minimum lone working in Smiggle is 4hrs by yourself on a typical day sometimes that can go lone working all day by yourself which happened to me!! No toilets in store, no staff room, loads of stock that dosent shift. Asked to cover in other store but not reimbursed . Lots more negatives. However overall feeling of working in this place is overworked, exhausted to even spend time with family when finish work and no social life.