Does SmartStop Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartStop Self Storage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartStop Self Storage. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SmartStop Self Storage?

43% of SmartStop Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartStop Self Storage 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SmartStop Self Storage?

Assistant Manager (17) , Store Manager (9) , Assistant Store Manager (7) , Property Manager (7) , District Manager (3) , Store Manager/District Trainer (3) , Manager (2) , Site Manager (2)

What are the pros of working at SmartStop Self Storage according to real employee reviews?

"Good company and good benefits." ((in 6 reviews)); "Decent pay and good hours" ((in 3 reviews))

What are the cons of working at SmartStop Self Storage according to real employee reviews?

"Bad upper management, they don't care about employees or customers, just payments" ((in 6 reviews)); "Only one metric to bonus off of." ((in 3 reviews)); "There are options to create more regions and promote District Managers but instead, they want to increase store counts for DM’s and put more on them." ((in 2 reviews))

What are the top reviewed SmartStop Self Storage locations?

Mississauga , Toronto , Cambridge , Brampton

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SmartStop Self Storage

SmartStop Self Storage Reviews

2.7

43% would recommend to a friend

(75 total reviews)

H. Michael Schwartz

57% approve of CEO

61% positive business outlook

Ratings by category

3.7

Work/Life balance

3.1

Diversity and inclusion

2.9

Culture and values

2.9

Compensation and benefits

2.8

Senior management

2.6

Career opportunities

SmartStop Self Storage has an employee rating of 2.7 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStop Self Storage employee rating is 27% below average for employers within the Construction, repair and maintenance industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75 reviews

1.0

Oct 28, 2025

Don't do it

Assistant manager

Recommend

CEO approval

Business outlook

Pros

No overtime No late nights

Cons

Upper management is the worst

2.0

Sep 4, 2025

Average Job

Area manager

Recommend

CEO approval

Business outlook

Pros

Job security and downtime so not always pressing you

Cons

Lots of cleaning and potentially dealing with rude clients

1.0

Aug 30, 2025

Micro Management

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Want to say the free food and car washes but those were dwindling down my last couple of months there.

Cons

They want you 5 days in office because they like to micro-manage.

Viewing 1 - 3 of 75 Reviews

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Jobs at SmartStop Self Storage

Assistant Store Manager - No Nights!

Assistant Store Manager - No Nights!

Assistant Store Manager - No Nights!

Assistant Store Manager - No Nights!

District Manager - Vancouver BC

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SmartStop Self Storage

SmartStop Self Storage Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't do it

Average Job

Micro Management

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