Does Smart Start pay their employees well?

According to anonymously submitted Glassdoor reviews, Smart Start employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Smart Start. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Smart Start?

42% of Smart Start employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smart Start 3.1 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Smart Start?

Customer Service Representative (7) , Service Technician (7) , Technician (7) , Call Center Representative (3) , Electrical Technician (3) , Customer Service Representative (CSR) (2) , Customer Service Specialist (2) , Director (2) , Manager (2) , Program Advisor (2)

What are the pros of working at Smart Start according to real employee reviews?

"Pay is decent." ((in 8 reviews)); "401K and healthcare great benefits" ((in 8 reviews)); "Good people within the company that try their best to help you." ((in 5 reviews)); "The hours are flexible from 7am" ((in 4 reviews)); "Good work environment and overtime" ((in 3 reviews))

What are the cons of working at Smart Start according to real employee reviews?

"Management is completely unapproachable and uninterested in growth." ((in 8 reviews)); "If you have a bad manager (or worse an ambivalent one) you run the risk of poor people management." ((in 5 reviews)); "No meaningful pay raises after 3 years" ((in 2 reviews))

What are the top reviewed Smart Start locations?

Sherwood Park , Calgary , Edmonton , Burnaby

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Smart Start

Now known as Smart Start

Smart Start Reviews

3.2

42% would recommend to a friend

(106 total reviews)

Matt Strausz

51% approve of CEO

40% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.1

Work/Life balance

2.7

Culture and values

2.7

Senior management

2.7

Compensation and benefits

2.5

Career opportunities

Smart Start has an employee rating of 3.2 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart Start employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

106 reviews

5.0

Dec 23, 2025

Corporate working hours

Technician

Recommend

CEO approval

Business outlook

Pros

Good working culture and systematic approach for the job

Cons

Pay less. Very less overtime

5.0

Jun 11, 2025

Nice work environment

Customer service representative

Recommend

CEO approval

Business outlook

Pros

good, friendly and nice workplace

Cons

the training is not extensive

5.0

Apr 10, 2022

A place to work

Sales representative

Recommend

CEO approval

Business outlook

Pros

their organizational culture is strong

Cons

no cons. i love this company

Viewing 1 - 3 of 106 Reviews

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