Shift Reviews

The leadership team is lackluster. The CEO just hangs out in the Castro office because he enjoys the lifestyle. Unfortunately, he's a poor steward for the company. He has no real operations experience and it shows. He is totally uninvolved with the real operations (the actual service that is what the company does). His prior company Taxi Magic HAD some great adoption but it had quickly withered. There is a reason why he's not there. The leadership doesn't embrace the ideas of the mid and lower level workers. The employee turn over has been incredibly bad, the sharp people soon find out there are richer pastures out there. They tend to bring people on as "consultants" to extract the knowledge out and then when you join, if they do end up making you an offer, there really is no reason for them to pay you what you are worth. Same thing with the interview process, they look at it is free expert consulting, ask you to linkedin then they will mine your contacts and have the recruiters get ahold of all of YOUR contacts for the job that YOU are interviewing for. The other 5 star reviews are clearly shill reviews to make this place seem like it is a real legit operation. A lot of ex Googlers are good technologists, but poor leaders and managers. That is a problem that the VC needs to sort out.

Though not totally unexpected with a startup, upper management runs it like a tech startup when in reality this is a service industry business. There isn't a big tech company budget backing all their expenses. They tried to do too much and then had to do massive layoffs to appease their board. I was hired only 3 weeks before being laid off -- not a fun experience.