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Saskatoon Public Library

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Saskatoon Public Library

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Saskatoon Public Library Reviews

2.3

30% would recommend to a friend

(43 total reviews)

 CEO and Director  Carol Cooley

Carol Cooley

7% approve of CEO

Ratings by category

2.5

Compensation and Benefits

2.2

Diversity and Inclusion

2.1

Work/Life Balance

2.0

Culture and Values

1.8

Career Opportunities

1.3

Senior Management

Ratings distribution

5 stars

0%

4 stars

12%

3 stars

21%

2 stars

19%

1 star

49%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great coworkers that are supportive and encouraging.(in 4 reviews)
Cons
  • "Management is abusive and generally disrespectful of employees.(in 5 reviews)
  • "Awful managers who know little about positivity or respect, weird emails announcing what are probably firings(in 3 reviews)
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Found 43 of over 45 reviews

Updated May 15, 2023

    1. 4.0
      May 15, 2023
      Library Service Associate
      Current Employee, more than 10 years
      Saskatoon, SK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wide range of skills used , you are literally paid to help people

      Cons

      Very top heavy with management!

      1. 4.0
        Apr 25, 2023
        Library Page
        Former Employee, more than 1 year
        Saskatoon, SK
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Friendly staff (you felt cared for), Learning a lot about different books & genres (great for book nerds)

        Cons

        Downtown location felt unsafe, sometimes I didn't feel comfortable working in the book stacks (which was minimal, but still), also a lot of lifting

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        1. 1.0
          Feb 22, 2023
          Anonymous Employee
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Salary Benefits Not much else

          Cons

          Toxic leadership. CEO abusive. Micromanaging like none I’ve ever seen before. My bathroom breaks were timed. Management created an environment where no one trusted each other. Management talked badly about other employees behind their backs. Tremendous turnover of employees. Unrealistic workload & timelines for projects. CEO bad mouthing employees for taking sick time - two of the employees had cancer! Employee safety not taken seriously. Employees are scared.

          6
          1. 3.0
            Mar 30, 2023
            Public Service Associate
            Former Employee
            Saskatoon, SK
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Lovely colleagues and some nice patrons

            Cons

            Micromanagement style, very poor indoor air quality, dusty, mold and smells and humidity from swimming pool in same building

            1. 3.0
              Mar 27, 2023
              HR Consultant
              Former Employee
              Saskatoon, SK
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Pay is good and people are okay

              Cons

              Leaders don’t care much about employees

              1. 2.0
                Nov 4, 2021
                Librarian
                Former Employee, more than 3 years
                Saskatoon, SK
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Sometimes I got to take home withdrawn materials. And depending on the branch you are at the co-workers can be lovely.

                Cons

                Sure sure, everyone loves the public library and theoretically what they stand for. Who doesn't love giving free books to excited children, or helping seniors email their grandchildren? I have worked at SPL twice, 2013-2014 and again 2020-2021. Before, it was the best job I've ever had that inspired me to move away from home, go into debt and pursue a Masters degree. After? I can't believe that this is the same organization that I used to love. The corporatization of public libraries has been an issue across the board, but it stands out so badly in a smaller public library system. Staff can't "innovate" because the internal processes for trying new ideas are too hierarchical, and an unresponsive system can't and won't reflect the needs of the community. Everything needs to be approved, and examined, and re-approved, and then brought to the managers, and then thought about, and then start again, and this is why it takes forever to get anything done. A nice cushy city job, that will inevitably burn anyone out who is coming with fresh ideas and wanting to expand partnerships. Recommend to a friend? I wouldn't recommend to an enemy.

                13
                1. 1.0
                  Nov 1, 2022
                  Library Services Assistant
                  Former Employee, more than 10 years
                  Saskatoon, SK
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great union coworkers and librarians.

                  Cons

                  The new library building looks like a cruise ship, or an oligarch's super yacht for all the managers and their minions. They have to have a place for all their offices. It also looks like the public library in Calgary. The resemblance is uncanny.

                  5
                  1. 2.0
                    Oct 25, 2022
                    Lsa
                    Current Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great coworkers that are supportive and encouraging.

                    Cons

                    Not a happy environment to work in. Management doesn't seem to care.

                    4
                    1. 1.0
                      Jul 30, 2022
                      Library Services Associate
                      Former Employee, more than 3 years
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      You'll have some truly lovely coworkers (who all deserve better). Lots of sick time, which you'll inevitably use up pretty quickly due to the mental stress of working here.

                      Cons

                      The worst managed organization I've ever experienced. It's chaos. A "restructuring" that is going on year 6 at this point. Constant change, extreme levels of micro-managing, no consultation with employees who aren't management, poor communication in general, zero trust. It's a "say one thing (we care about you) and do another (usually nothing, or something that makes the situation worse)" type of gaslighting that's extremely damaging, especially when it comes to issues like employee safety. And yet, those same employees are expected to go along with everything and keep their mouths shut. Most do because of the very real threat of disciplinary action. I haven't worked there in months, and I'm nervous writing this review! There is no room for growth if you're a front-line employee, even if you decide to get a Master's degree. The number of employees with MLIS degrees who are stuck in part-time positions with middling pay (while management makes 6 figures -it's public information, look it up!) is not insignificant. Payroll/Finance is a nightmare. The incompetence is actually absurd at this point. Expect to consistently not be paid correctly and good luck trying to get it fixed. There's so many issues they've implemented an automated ticketing system for an organization of less than 200 people. It often takes months to get a human response, let alone a solution. There are so many employees who genuinely care about the community and have ideas to improve service, but there are so many hoops to jump through. As another reviewer pointed out, things need to be approved, reapproved, adjusted, approved again, reapproved again, and ultimately management does whatever they want anyway. It's truly sad because public libraries are important, and to watch one crumble under the weight of a corporate-minded administration is extremely disappointing. I hope the general public starts paying attention to what is going on here.

                      7
                      1. 1.0
                        Aug 27, 2022
                        Administration
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Books is the only positive

                        Cons

                        Vulgar language by managers use the Lords name in vane. Lots of backstabbing, blaming and pointing fingers to try to hold on to a job or get ahead. Many with low self esteem and butt kissers.

                        4
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                      Saskatoon Public Library Reviews FAQs

                      Saskatoon Public Library has an overall rating of 2.3 out of 5, based on over 45 reviews left anonymously by employees. 30% of employees would recommend working at Saskatoon Public Library to a friend and 21% have a positive outlook for the business. This rating has improved by 24% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Saskatoon Public Library employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Saskatoon Public Library. This rating has improved by 11% over the last 12 months.

                      30% of Saskatoon Public Library employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Saskatoon Public Library 2.1 out of 5 for work life balance, 2.0 for culture and values and 1.8 for career opportunities.

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                      Graduate Student

                      Hi! Looking for some advice regarding hiring processes. I completed 2 interviews with the company and they emailed to say they "want to put me forward for the job" and asked for references, passport, and for me to do a background check. I didn't hear anything for a week, so then emailed to check on my application status. They responded saying they would get back at the end of that week. Its been 2 weeks since. I emailed last week to ask for an update and have not received a response. Thoughts?

                      2
                      6 Comments

                      ComEd

                      Got booted from my former position about 4 years ago, which I LOVED. I have the impression I was "kept" in sympathy. Now that I have my feet beneath me, I feel like I'm running in place. Over the past 2 years, I've probably applied for about 100 positions in other departments. True, a few were unlikely moonshots, but for the most part I didn't misrepresent myself. Am I the world's worst interviewer? Otherwise.. shouldn't I have been accepted elsewhere, by choice?

                      2
                      4 Comments

                      Administrative Assistant

                      I haven't worked since Jan. 2020 when my job as administrative assistant for the Hospitalist group was eliminated. I can't begin to count the number of applications submitted, interviews I've had, jobs that I was told were mine then they weren't, etc. Several jobs have fallen through or not panned out. I am not a job hopper and want to stay where I go. I have a zoom interview tomorrow for a front desk receptionist position at an oral surgeon's office. Any interview tips are appreciated.

                      14
                      9 Comments

                      Glassdoor has 45 Saskatoon Public Library reviews submitted anonymously by Saskatoon Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Saskatoon Public Library is right for you.