Toxic environment with unpaid wages and high turnover
Pros
Honestly, there are almost no positives to working here. The only real upside is that your fellow SDRs are generally great people. Unfortunately, the constant belittling of staff by the owner, combined with relentless micromanagement, creates an incredibly toxic work environment.
Cons
Do you hate being micromanaged? Do you like being paid well? Do you expect people to keep their word? If you're in sales, do you expect to actually receive the commission you've earned? Forget about all of that. I worked here for almost a year, earning little more than minimum wage while being repeatedly promised that my commission would be paid. It never was. Even after I left, I had to constantly chase them to have my superannuation paid in full. There was always another excuse or another promise, but nothing ever happened. This wasn't just my experience either—it seemed to be an issue across the company, despite the total commission payments being no more than around $600 a month. Every now and then, management would hand out a random $20 or $30 in cash as an "incentive," but it honestly felt insulting when you were still owed thousands in unpaid commission. The company seems to spend far more time selling contracts than actually delivering on them. Once a client has paid, there appears to be very little concern about the quality of the work. Instead, management spends more time arguing with clients than fulfilling what was promised. Meanwhile, management seems to spend more time at the pub during the workweek than actually running the business. Did I mention the belittlement? Cause it's real. Expect to see the owner openly mock people as soon as they leave a room. Staff turnover is incredibly high. It's not unusual for someone to be hired and then fired within their first week/ month, sometimes it boils down to just not liking the person as opposed to performance (or y'know an actual reason someone might be fired). Since leaving, I've heard of multiple former employees taking the company to Fair Work over unpaid wages and wrongful termination. Their main staff retention strategy appears to be sponsoring backpackers, paying them minimum wage with no commission, and keeping them around for a couple of years before replacing them. If you're considering accepting sponsorship from this company, I'd seriously think twice. You can see the regret on the faces of the people working there on visas. The owner surrounds himself with a yes-man and yes-woman who encourage his behaviour and go along with every idea. He seems convinced that the company is on the verge of turning things around. The company shifts direct every second day, the owner seems to think that direction is upwards... I've got news for you, mate—it isn't. The worst part about all of this is it could genuinely be a great place to work. My direct managers/ team leaders were actually great. They were supportive, capable, and knew how to get the best out of their staff. Whenever they were left alone to manage the team, things ran smoothly. Unfortunately, the owner always felt the need to step in, micromanage, interfere with decisions, and involve himself where he wasn't needed. Good people were fired, well-thought-out plans were abandoned, and what could have been a genuinely strong team was consistently undermined by unnecessary interference.
