Rockset Reviews

Hey there, First of all, thank you for the feedback. We are sorry you didn't have a great experience at Rockset. Critical feedback like this allows us to get better and we always take them seriously. We are a small team that tries to stay nimble. Our product development and release processes allow us to release a slightly newer version of our product every single week. Unlike traditional enterprise software companies that have 1 or 2 releases in an entire year, we move fast and hustle to get new functionality out quickly. It is a strategic advantage a small startup like us have when we compete against massive incumbents with deep pockets. While it might seem chaotic on the surface, our engineering team has worked tirelessly to make it happen using the wealth of knowledge they have from scaling systems several orders of magnitude larger in their prior lives. We agree with you that this type of fast paced iterative environment is not for everyone. It is unfortunate that you found this environment confusing. Our ability to continuously innovate and iterate quickly is actually one of the biggest reasons we continue to attract top talent across the organization. We are not yet big enough right now (Aug 2022) to have dedicated sales enablement resources or a COO or a CFO. At our scale most of these roles are not yet a full-time job and are best served by someone playing that role part-time or external contractors. Nothing unusual here - just another startup trying to be scrappy. Seems like you thrive in an environment with a lot more structure and we cannot wait for our company to grow up and get there quickly. The only part we strongly disagree in your entire review is about being dishonest. Our <4% annual churn rate and 300+% net dollar retention numbers speak for themselves. So, seems like you are terribly mistaken in this regard and we welcome you to talk to any of our customers directly to hear about their experience with Rockset.