Riverside Group Reviews

3.4

56% would recommend to a friend

(193 total reviews)
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Paul Dolan

65% approve of CEO

56% positive business outlook

Riverside Group has an employee rating of 3.4 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riverside Group employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

193 reviews
3.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive middle and higher management Opportunity to work across different projects within the company Good training opportunities

Cons

Poor work/life balance at times - i worked some extremely long hours due to some staffing issues

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Riverside Group Response
6d
Thank you for taking the time to share your feedback with us. We're glad to hear you felt supported by management and received good training during your time with us Whilst workloads do need to sometimes vary to meet customer demand, work life balance is something we always consider as part of our commitment to wellbeing, and we do try to avoid long hours wherever possible, and would only consider this during extreme circumstances. We note your management advice and are sorry you felt that way. Care and inclusivity are two of our values which we're proud of and we would not discriminate based on if a colleague had children or not. However, if you felt this was the case within your area, we do have internal processes such as Listening at Riverside, or Call it Out to raise any issues when they occur. We wish you the very best of luck in your future career.
3.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great people with good leadership.

Cons

I had a positive experience so no real cons. Salary could have been better and the benefits.

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Riverside Group Response
6d
Thank you for taking the time to share your feedback on Glassdoor. We're really happy to hear you enjoyed your time at Riverside and felt you had a good relationship with colleagues and leaders alike. We wish you every success in your future career.
1.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Vans are new IT is new

Cons

Dreadful organisation Awful attitude Too many passengers

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Riverside Group Response
6d
Hi there, thanks for taking the time to give us a review. Although we were pleased that you could see the positive moves we're making in terms of our systems and fleet, we were really concerned by your cons feedback. As a values led organisation, focused on care, inclusion, and trust, its disappointing to hear those values are not being demonstrated by some, We can see you are a former colleague, so if you would be prepared to discuss any of the issues you’ve raised with us to better understand your concerns, please email callitout@riverside.org.uk and we will be in touch.
Viewing 1 - 3 of 193 Reviews

Glassdoor has 202 Riverside Group reviews submitted anonymously by Riverside Group employees. Read employee reviews and ratings on Glassdoor to decide if Riverside Group is right for you.