Pros
RevTrak used to be a place where growth and development were encouraged. The management preached transparency and kindness, and it really was a kind, transparent place! We were busy, but usually not overworked. We were well-supported, taken care of, and celebrated as a team. I liked everyone I worked with and made some genuine friends. After coming from a harsh, political company that treated employees like dirt, Revtrak was a breath of fresh air. I learned so much and was able to advance in my career much faster than if I had been at another company.
Cons
Sadly, the pros I mentioned are no longer true. RevTrak was purchased in early 2018 and became Connexeo. The shift to new management got rid of all the trust I had in management. Nothing is communicated. Management likes to talk a lot but say nothing. People are laid off, but this isn't communicated to the company. Work for some departments has dried up. Management also likes to say that people aren't leaving because of the purchase. This is just untrue. The people there are fearful and stressed. It's also pretty clear that management doesn't understand the space. They have backgrounds in everything but school payments. Yet, they don't value the opinions of people who have worked in the space for a while. Additionally, the ethics have changed. This is a small thing, but management has written reviews for their own products to inflate their ratings. All over social media you see 5-star reviews. But, if you look closely, you see that most were written by a Connexeo or RevTrak employee. A lot of the "testimonial" quotes being shared were, as well. Maybe a minor thing, but that didn't fly in the old days. It's dishonest. This review would be one-star, but it's two-stars for the awesome people who still work there. If you want a team that will like and support you, there are good eggs at RevTrak. If you want a comfortable work environment with knowledgeable management you can trust, look elsewhere. I fully left because of the change in company culture and bad management. What a shame.
