I know this isn't a surprise for a retail/customer service/food service job, or a management position in general, but you will be completely taken advantage of and worked to death for not nearly enough pay. There are a LOT of things wrong with this company.
- For a health and wellness company, they invest nothing in employee health or environment and instead their goal is to get the absolute most out of everyone while giving the absolute least to them in return. As a manager, you're expected to be working constantly (while not being paid) and have to be available 24/7. You will get texts from one of the owners as late as 10pm about something small and unimportant, hours after all stores have closed. You receive a tiny "stipend" for time worked "off the clock" which does not even begin to cover the amount of time you actually work.
- Owners are all white and wealthy and have never worked customer service or food service in their lives, or even have management experience. Still, they think that they know best and are super patronizing to managers or employees that have been in this industry for years. One of the owners micromanages and terrifies the employees when he comes into a store. This owner also favors male managers and does not take female managers as seriously, even when they have much more experience.
One time, I was expressing my concern over the sexism and racism that my employees were experiencing from our customers, and he literally laughed in my face and said these words "Lets pretend its not that way" and then abruptly left the conversation without any attempt at understanding or coming up with a solution. This is when I knew I had to leave the company and that it would never get better.
- This company claims to be female owned but all office positions continually only filled by men and male managers get paid more and have lower standards placed on them.
- Not sure how it is now with new HR (major HR problems the entirety of my employment with Project Juice.) But paychecks were consistently wrong, missing hours, missing overtime or reimbursements, over and over and over. Many other employees didn't check their pay stubs like I did and were consistently underpaid and didn't have it fixed for months and months or just never did. The company did not take this seriously enough.
- SUPER high turnover at the Warehouse and office which was a major red flag, everyone hated their job because of working with CEO and owners. They break labor laws a lot, much more in the first year or two I was there, but basically people don't get their breaks and managers are expected to work through all of their breaks while still clocking out for lunch. And this culture was encouraged during manager meetings. all employees are forced to sign a break waiver when hired, which is meant to be an optional waiver by law.
