PetsPyjamas Reviews

2.9

45% would recommend to a friend

(53 total reviews)

Karen Hanton MBE

55% approve of CEO

38% positive business outlook

PetsPyjamas has an employee rating of 2.9 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PetsPyjamas employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

53 reviews
1.0
Jul 24, 2025

Don’t waste your time

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Shared trauma creates strong friendship bonds.

Cons

Bullying, toxic culture, cloaks & daggers. Secretive redundancies made left right and centre. No one is safe under this chaotic, egotistical management. If you want to do your job well, don’t work here. The Founder is a dictator and as soon as you disagree with her you’re out.

1.0
Dec 24, 2024

RUN, don’t walk.

Recommend
CEO approval
Business outlook

Pros

Nice customers and some nice hotels , shame PETSPYJAMAS don’t pay their hotel invoices so hotels refuse bookings from us.

Cons

Terrible and I mean terrible management, taken on and promised the world in October 2024, no organisation or any skill in actually running a sales department. PETSPYJAMAS then randomly announced they’ve been taken over by OPL travel , meaning myself and other colleague were made redundant just before Christmas and not only that, have now been left underpaid after they’ve miscalculated final pay. PETSPYJAMAS is only going one way and that is DOWN, they’ve been calling themselves a startup for the last 7 years. And now theyve given up and been bought over as they’ve realised they have no money left in the pot. Hotels hate working with them. Bills aren’t paid on time and it’s embarrassing to even be associated with such a brand after being in luxury travel for over 10 years.

1.0
Nov 8, 2024

Awful

Recommend
CEO approval
Business outlook

Pros

Sımply awful company dont lower yourself

Cons

Management sımply dont care for agents.

Viewing 1 - 3 of 53 Reviews

Glassdoor has 59 PetsPyjamas reviews submitted anonymously by PetsPyjamas employees. Read employee reviews and ratings on Glassdoor to decide if PetsPyjamas is right for you.