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      PPLSI

      Engaged employer

      PPLSI Reviews

      3.5

      52% would recommend to a friend

      (13 total reviews)
      avatar

      Warren Schlichting

      61% approve of CEO

      47% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.8

      Diversity and inclusion

      3.6

      Culture and values

      3.5

      Compensation and benefits

      3.4

      Senior management

      3.2

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      3.0
      Feb 22, 2026

      PPLSI was great before recent current leadership

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I love my supervisor - and his supervisor - very kind, lovely people to work with. Loved my team. Great pay, great benefits. And for many years, LegalShield was a great source of job security.

      Cons

      Under the current top leadership, who came in with a baseball bat, they laid off so many people who had been there 20+ years. Then, when the new Marketing Director was hired, they laid off many more. I find that disheartening. Current people in upper leadership do not listen to the expertise of the people they hired. Why would you hire professionals in their field if you do not take their consultation seriously? I believe it's dependent on ego and idea recognition and not what the best interests of the customers are.

      3.0
      Feb 15, 2025

      Great work but shady hr

      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay and benefits. Rewarding work

      Cons

      High call volume and shady corporate

      avatar
      PPLSI Response
      1y
      Thank you for taking the time to share your feedback. We are sorry to hear about your experience, and we genuinely value your input as it helps us improve. At LegalShield, we strive to maintain a transparent, ethical, and supportive work environment. We take any concerns regarding our practices and policies seriously, and it’s concerning to hear that you felt the HR department did not meet those standards. If there are specific issues that you encountered, we would welcome the opportunity to learn more so that we can address them appropriately and ensure that all employees feel heard and respected. Please feel free to reach out to us directly at humanresources@pplsi.com so we can discuss your experience further. Your well-being and satisfaction are important to us, and we are committed to continuously improving our processes.
      5.0
      Apr 5, 2024

      Best place in Ada

      Senior consultant specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The people, the work, the services we offer

      Cons

      None I can think of

      avatar
      PPLSI Response
      2y
      Thanks for the five-star review. We love hearing from our valued employees. Thank you for being a vital part of our mission.
      Viewing 1 - 3 of 13 Reviews
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      ReviewsPPLSI reviews

      Glassdoor has 18 PPLSI reviews submitted anonymously by PPLSI employees. Read employee reviews and ratings on Glassdoor to decide if PPLSI is right for you.