Does Oracle Customer Management Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Oracle Customer Management Solutions employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Oracle Customer Management Solutions. This rating has improved by 25% over the last 12 months.

How satisfied are employees working at Oracle Customer Management Solutions?

54% of Oracle Customer Management Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Oracle Customer Management Solutions 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Oracle Customer Management Solutions?

Customer Service Representative (23) , Customer Service Agent (8) , Call Center Representative (5) , Call Centre Agent (2) , Customer Service (2) , Junior Software Developer (2) , Manager (2)

What are the pros of working at Oracle Customer Management Solutions according to real employee reviews?

"Great people" ((in 7 reviews)); ". Every manager is on the floor readily available to be asked questions when required and are always happy to help" ((in 4 reviews)); "The company really supports staff who want to excel, and provides copious opportunities for people to learn new skills." ((in 3 reviews))

What are the cons of working at Oracle Customer Management Solutions according to real employee reviews?

"Management is unprofessional and rude" ((in 11 reviews)); "Pay was close to minimum wage." ((in 6 reviews)); "There are a few supervisors roaming around and only Laura will be keen enough to help you." ((in 3 reviews)); "Supervisor left her trainees to fend for themselves for a week with less training." ((in 3 reviews))

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Oracle Customer Management Solutions

Oracle Customer Management Solutions Reviews

3.5

54% would recommend to a friend

(99 total reviews)

54% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.6

Career opportunities

3.5

Culture and values

3.5

Work/Life balance

3.5

Senior management

3.3

Compensation and benefits

Oracle Customer Management Solutions has an employee rating of 3.5 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Oracle Customer Management Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

99 reviews

5.0

Mar 12, 2026

Learnt a lot

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good entry-level experience. Team leader are nice but always low key stressed

Cons

rosters site can be better

4.0

Mar 12, 2026

Helped me get back into the workforce

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Samed was very accomodating when I was going through personal issues and made it easy to work around. Also gave me amazing training to hit the ground running.

Cons

Rostering was a bit awkward at times given the system UI not being extremely clear.

5.0

Mar 12, 2026

Helped me attain all my goals

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Prabath was highly professionalism, delivered excellent training and support over the 2 year employment period. Samed was always available to provide guidance and mentoring, and he significantly contributed to creating a positive and supportive culture within the office.

Cons

Working overnight/after hour shifts was difficult.

Viewing 1 - 3 of 99 Reviews

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Ratings by category

Reviews by job title

Learnt a lot

Helped me get back into the workforce

Helped me attain all my goals

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