Does NiSource pay their employees well?

According to anonymously submitted Glassdoor reviews, NiSource employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at NiSource. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at NiSource?

65% of NiSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiSource 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NiSource?

Customer Service Representative (16) , Manager (12) , Engineer (11) , Analyst (10) , Customer Service Representative (CSR) (10) , Director (10) , Project Manager (10) , Field Engineer (9) , Intern (8) , Senior Financial Analyst (7) , Financial Analyst (6) , GIS Technician (4) , Lead Financial Analyst (4) , Administrative Assistant (3) , Consultant (3)

What are the pros of working at NiSource according to real employee reviews?

"Good benefits overall" ((in 56 reviews)); "Pay is good" ((in 45 reviews)); "workers are great people and I have a flexable schedule" ((in 36 reviews)); "Good work life balance and sense of community" ((in 23 reviews)); "Great culture and opportunity as a freshman completing first year." ((in 19 reviews))

What are the cons of working at NiSource according to real employee reviews?

"Management allows non" ((in 20 reviews)); "managers are clueless and have no direction" ((in 10 reviews)); "Upper management is woefully out of touch and the Quality Assurance process is demeaning and demoralizing." ((in 10 reviews)); "Senior leadership shows incompetence by constantly reorganizing the company and shuffling senior "leaders" around." ((in 10 reviews)); "There is a brand new executive leadership team that is misaligned and gives conflicting direction." ((in 5 reviews))

What are employees saying about NiSource redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiSource redundancy and their outlook for job security at NiSource in 2026.

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NiSource

NiSource Reviews

3.4

65% would recommend to a friend

(411 total reviews)

Lloyd Yates

61% approve of CEO

75% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.8

Compensation and benefits

3.5

Work/Life balance

3.2

Culture and values

3.2

Career opportunities

2.6

Senior management

NiSource has an employee rating of 3.4 out of 5 stars, based on 411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiSource employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

411 reviews

5.0

May 23, 2026

Positive culture but outdated technology holds back progress

Regulatory intern

Recommend

CEO approval

Business outlook

Pros

Good company culture and managers

Cons

Outdated systems and computer softwares

5.0

Apr 3, 2026

Great pay and people, but unclear policies

Lead, category specialist

Recommend

CEO approval

Business outlook

Pros

Pay & people are great

Cons

Need more stringent work instructions/ policy

5.0

Aug 6, 2025

Great company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Opportunity for hybrid work Excellent pay Great company culture Opportunities for advancement

Cons

Can be slow work Multiple locations throughout organization can make communication difficult Not too many additional incentives for employees, such as company perks

Viewing 1 - 3 of 411 Reviews

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Jobs at NiSource

Remote Customer Service Representative - OH & PA

Project Scheduler (Job Family)

Customer Technology Product Owner

Merrillville, IN

US$114K - US$170K /yr

(Employer provided)

View job