Does Monster Reservations Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Monster Reservations Group employees rate their compensation and benefits as 4.8 out of 5. Find out more about salaries and benefits at Monster Reservations Group. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Monster Reservations Group?

91% of Monster Reservations Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Monster Reservations Group 4.6 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.

What are the top reviewed jobs at Monster Reservations Group?

IDS Team Member (52) , IDS (49) , IDS Specialist (14) , Customer Service Representative (12) , Sales Representative (8) , Guest Service Representative (7) , Inbound Customer Service Representative (7) , IDS Representative (5) , Team Member (5) , Sales Associate (4) , Activations Agent (3) , Activations Specialist (3) , Inbound Team Member (3) , Activation Specialist (2) , Call Center Agent (2)

What are the pros of working at Monster Reservations Group according to real employee reviews?

"The pay was competitive, until I started to get suspended for reasons they failed to explain." ((in 16 reviews)); "amazing team members and management" ((in 7 reviews)); "good work environment, new work experience" ((in 6 reviews)); "The benefits are a plus and from what I see they are better than what I was getting as a school district teacher in Charlotte, NC." ((in 6 reviews)); "Its ok and can make good money" ((in 4 reviews))

What are the cons of working at Monster Reservations Group according to real employee reviews?

"no job security" ((in 5 reviews))

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Monster Reservations Group

Monster Reservations Group Reviews

4.6

91% would recommend to a friend

(244 total reviews)

Andrew McGill Fenderbosch

94% approve of CEO

84% positive business outlook

Ratings by category

4.8

Diversity and inclusion

4.8

Compensation and benefits

4.7

Culture and values

4.7

Career opportunities

4.6

Work/Life balance

4.6

Senior management

Monster Reservations Group has an employee rating of 4.6 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Monster Reservations Group employee rating is 28% above average for employers within the Hotel and travel accommodation industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

244 reviews

3.0

May 19, 2026

Fun environment but low pay and long hours

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Flexible shifts/ fun office/ super laid back environment

Cons

Pay/ have to work 6 days a week/ you as a opener you have yo split the commission with the closer.

5.0

Apr 3, 2026

ids training

Team member

Recommend

CEO approval

Business outlook

Pros

Teddy has an amazing presence and was very friendly and helpful. made sure that we as a training class learned and retained the subject matter that was presented.

Cons

need more pc time on the floor before going live

5.0

Apr 3, 2026

Def glad I had Teddy

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Fun engaged in depth funny and down to earth

Cons

I actually don't have any

Viewing 1 - 3 of 244 Reviews

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Monster Reservations Group

Monster Reservations Group Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fun environment but low pay and long hours

ids training

Def glad I had Teddy

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