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Model Language Studio

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Model Language Studio Reviews

2.8

57% would recommend to a friend

(29 total reviews)
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Masakazu Ota

41% approve of CEO

26% positive business outlook

Model Language Studio has an employee rating of 2.8 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Model Language Studio employee rating is 25% below average for employers within the Education industry (3.7 stars).

Reviews by job title

29 reviews
2.0
Oct 11, 2018
Recommend
CEO approval
Business outlook

Pros

- Visa sponsorship - Flexible to helping new teachers get settled. - The pay is relatively high for an eikaiwa, especially in the saturated market of the Kanto area. - 10 days of initial training for spring start teachers (paid) and weekly training meetings for first year staff members (not paid). - Truly amazing coworkers. - The dress code is relaxed. Keep in mind that teachers are still expected to dress modestly (not much skin showing), but jeans/leggings and a t-shirt for typical class days is generally acceptable. - Active classes. This can be a pro or a con, depending on the person, but I found it to be helpful since I’m not good at sitting still. - Holidays. You do technically get 2 weeks in the summer and about 2 weeks in the winter, plus Golden Week. - Tu-Sat week. Most teachers have a Tuesday – Saturday week, although some rare cases get a Mon-Fri week. I put this in pros because I’m not a party person and it’s actually nice to have a weekday to do things like doctor appointments, post office runs, etc…and most tourist attractions aren’t as busy on Mondays. - Preplanned curriculum. This can also be a pro or a con, but the curriculum is flexible enough to allow for personal style while still providing structure for the required material. Great for people with minimal teaching experience, plus it’s nice to have all classes on the same page every week. It does make planning a bit easier. - The manuals and support are solid. A lot of schools “offer” training, but it is by no means comprehensive. At MLS, they DO teach you have to deliver their material solidly. It’s good for folks who don’t have teaching experience. - Paid transportation. They do pay for you to get to-from work. If you’re a substitute, however, commute time is never factored into your hours, even if it’s 2 hours one way. - Max of 27 teaching hours (in theory). - Demo lesson bonus. You can pocket the extra cash charged for demos (although sometimes the charge is waived at your expense). - High turnover leaves room for promotion.

Cons

- Burnout. It is so easy to get burned out, especially if you’re a sub or if you have a particularly heavy schedule. The classes require energy and a happy demeanor, but top that with lots of kids with behavior problems…it’s a recipe for daily exhaustion. - Full time work for part-time hours. While you’re paid for your teaching hours, there’s a lot of extra work involved. Things like preparing for classes, doing your daily light cleaning, and special events aren’t paid. The salary is well enough, but it can be frustrating over a prolonged period of time. - Six day weeks. Oh sure, management will downplay the crap out of this for the first few months or so, but you can expect to work back the majority of your paid vacations. Some people prefer this so they can take a longer vacation, but keep in mind that you’ll probably work back at least 5 if not 6 of your 10 days off in the summer by working longer-than-normal weeks. - Summer school. I debated on whether or not to put this in pros or cons, but I think it’s a con for most people. You’re stuck with the kids from 10 am to 4 pm with no break for four days a week. It’s not so bad if they’re older, but the younger class is pretty brutal on adult mental stimulation. Saturdays are demo days (so no, you don’t get that fifth day off unless you’re so far into the overtime threshold that they fear you could legally retaliate and they need to balance hours). Upside is that it’s not a particularly rigorous curriculum and a lot of teachers use the TV (not available in all studios) for about 30 mins or so to get a break. - Demo lessons. They get a feature in both pros and cons. They’re not a pain to do, but the sales staff often push too hard and sign kids up for classes they aren’t ready for. Sometimes it’s difficult to address serious behavior problems (screaming, not listening, tearing materials off the walls) during a demo because mom and dad are watching and you’re not sure what would be acceptable. Worse, you’ll often do demos in a studio that you’re not familiar with and there’s nothing like not being able to find the materials 15 mins before your demo starts. Occasionally, I had sales staff try to get me to do material other than what was predetermined for the demo…which gets confusing when they try to tell you how to do your job DURING the demo lesson. - Surprise demos and schedule changes! You’re supposed to be informed in advance, but I know I found out the day of more than once. I got one with only 30 mins of notice once. - Shoddy emergency equipment. Oftentimes, it’s broken, missing batteries, or just not easy to find. The first aid kit is laughable (usually just one box of bandaids). Neither teachers nor assistants have CPR training, which is concerning since there are classes where students eat. - No overtime pay. They’ll give you a variety of reasons to avoid it. Unless they very specifically say you’ll be paid extra for agreeing to do something (like Monday classes), you will not be paid overtime. - No flexible holidays. They might say they consider their teachers human, but they’ll expect any holidays outside of their set holidays to be as short as possible. - No healthcare assistance, no pension, no unemployment. They schedule you for 27 hours so that the school doesn’t have to pay their portion (which isn't even legal according to what I know of Japanese law), but you WILL be working full time. If you have a Japanese spouse or intend to work in Japan for the long haul, this might not be your ideal company. - No sick days. Despite working with kids, management doesn’t seem to understand that teachers can get sick. You will be called more than once to “make sure” you’re still sick. - Sick kids are allowed in class. In Japan, most daycares, preschools, and public schools require any child that is deemed as contagious or with a fever to be sent home. Not at an MLS studio! They’ll be spreading their germs to all the other kids in the class because management doesn’t want to tell a parent “no”. Hand Foot & Mouth, the flu, colds, and the like will be common in your classes. And don't forget, you're not allowed to get sick yourself! - Outdated curriculum. They really need to update their materials, or re-laminate some at the very least, but don’t have the funding. - Unmaintained studios. Most of the studios have a mold problem and many of the AC units haven’t been cleaned in years. Current staff brings this up often, but it gets brushed off by management. Some staff suspect that it has a negative impact on their health. The carpets are never professionally cleaned, despite body fluids (spit, snot, tears, blood, urine, feces, etc) being spilled on them. - Minimal bonuses. They’re insanely strict on attendance, so don’t expect it unless you never took a day off. The performance bonus also expects a superhuman level of ability. - Minimal raises. They have just enough of a raise to say they give one and I hear they’re capped out now for new hires. - They monitor their reviews. When they’re trying to get potential employees to sign the contract, they make it sound like the employees were complainers that could never be satisfied…but don’t be fooled.

1.0
Nov 7, 2020

Stay away.

Recommend
CEO approval
Business outlook

Pros

Training Pretty intensive training. 2 weeks which go over the curriculum. In a group so everyone can learn from each other. These people are great and I’ve made long lasting friendships from my time in training. Curriculum They have their own curriculum and manuals you have to follow. It’s a real entertaining way to teach. Took me out of my comfort zone and I learnt a few things that I use still. The student performances on stage are great if you have students who want to learn. Pay Average. It’s an Eikawa. The starting pay isn’t great. But you get a bonus at the end of the year for perfect attendance and also student numbers. Vacation Four weeks in total. Two weeks over the summer and two over the Christmas holidays. Golden week and some public holidays.

Cons

Training A very odd environment, you are told at the start if you don’t perform well in training your contract you signed will be terminated immediately. So you try hard and socialize with the Trainers outside of working hours. If you miss a training meeting you are “fined” and money is deducted, but you are not paid for attending. Benefits When you first sign a contract you are sold that you can grow in the company. Becoming a member of the office staff, making props for performance days and such. This hardly happens. No pension. No health insurance. Even for a small company I would expect this as a minimum. 27 hours a week but with prep and travel added on top it’s about 35+, no overtime pay. They say you will “get time back” but it’s up to them when they give you days off. If you request a day off, you are questioned/investigated as if you were lying. Sickness. If you are sick you MUST call in between 8:15-8:30 otherwise you cannot take the day off. (You are fined for being sick. It is usually 12,000-15,000¥ per day depending.) Even when you do get the day off the office staff will call you and email you and message you on social media to “check up” on you. Completely intimidating and it’s just one of the methods used to make sure you are at work. Some cases coworkers have been to work sick, with a fever or no voice because “there is no cover.” Japanese staff If you get a great assistant then it’s okay. But if you get someone who doesn’t like the way you teach or “isn’t like the old teacher” you are in for a rough ride. They will constantly spy on you and report what your doing to the head office staff. Who in turn will call you about these things. Even if it’s something small like not turning off an air conditioner or not assigning homework “the way the old teacher did.” Management One of the Trainers is a creep, highly unprofessional and boarding on sexual harassment. They will TRY and sleep with anyone with a pulse. Constantly hounding their employees for threesomes and other sexual things. I was warned by older employees to keep my distance but myself and many other new employees just want to pass training and feel pressured to please when this person comes onto them. When I approached a separate manager about this persons abuse of power they laughed it off and I felt ignored by everyone at head office, and that everyone knows it’s going on. If you are pregnant, you will not get a contract renewal, even if you have been working for the company for years. They can just “not renew” your contract. HR Sneaky and everything is done very hush hush. Working hours vs Payed hours are a lie. Out right lies to your face to get you to sign. Classrooms These are most likely in old buildings. Many have mold which is ignored or painted over and effects the students and teachers. If you complain about the mold, nothing gets done. Other then mold the doors don’t lock properly and wall paper is falling off the walls. Child Safety Teachers are not first aid trained. Neither are the Japanese staff member. Children eat during some of the classes and if something does happen the teacher is on their own.

3.0
Jan 19, 2017

High Turnaround for a Reason

Recommend
CEO approval
Business outlook

Pros

Relatively high pay for an eikaiwa job, 10 days training plus weekly training meetings for first-year instructors, great coworkers, slightly laid back in dress code, slightly less rigid curriculum.

Cons

The curriculum is dated and stale, staff members are given too-heavy schedules that lead to quick burnout, the company does not adequately fund and support new ideas and good materials. Too much focus on sales and not enough on supporting teachers. Bonuses are based on extremely strict attendance and evaluation standards that are unrealistic for the work environment.

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Glassdoor has 36 Model Language Studio reviews submitted anonymously by Model Language Studio employees. Read employee reviews and ratings on Glassdoor to decide if Model Language Studio is right for you.