Pros
- The pay is pretty good for an entry-level job, no previous office experience required. - Excellent performance is rewarded with raises, even early on. - You get the opportunity to learn a lot about computer server hardware, which is pretty cool. - The work itself is fun if you like figuring out complex systems, tracking multiple tasks, hunting down the paperwork needed to solve a mystery, and helping out with all sorts of different little jobs in different areas. - If you want to stay busy, you can always find something to do. - Sometimes the CEO wants to go home early and lets everyone (who's worked there longer than 3 months) take the afternoon off for full pay.
Cons
- The CEO is extremely inconsistent. One day she's effusively complementing your work and offering a raise; the next she's lecturing you for an hour and insulting your work ethic, manners, skills, and obedience - Directions from the CEO are also inconsistent. Be ready to get berated for misunderstanding her instructions, following her instructions exactly, assuming you know how to do anything without asking her, or asking her about things she thinks you should already know. - A couple positions have employees who have been there for ages because they've learned how to deal with the CEO, but a couple have constant turnover, because the CEO fires new hires on a whim if they don't live up to her expectations quickly enough, or people quit when they can't take it anymore. - The inventory-tracking software is old and unintuitive. I thought it was fun to figure out, but many people find it confusing and frustrating. It's common for people in this position to make mistakes and then just brute force a workaround, causing all sorts of inventory discrepancies for future employees to deal with. - You may be expected to do all sorts of work other than what you were hired for. - Some days are slow, but some days there's a lot to do and you need to be able to prioritize and jump between tasks without mixing up any small, complex details. - Since the company is quite small, there's not really any room for advancement, even if you're doing very well.