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      Miami Heat

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      Miami Heat Reviews

      3.9

      69% would recommend to a friend

      (108 total reviews)

      Eric Woolworth

      86% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Miami Heat has an employee rating of 3.9 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Miami Heat employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

      Reviews by job title

      108 reviews
      2.0
      May 29, 2026

      Great team but poor management and low pay

      Guest service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The team is a team full of great people.

      Cons

      Very micro managed. Only 15 minutes of break which doesn’t even give you enough time to eat after standing for long periods of time. You can’t even drink water while you stand. Every shift feels like you are lost and don’t know what you need to do next. Break rooms are a disaster. Pay is extremely low. The shuttle service for employees are disastrous people are wanting to go home and have to wait a whole other hour just to get to their cars and drive home.

      Viewing 1 - 3 of 108 Reviews
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      ReviewsMiami Heat reviews

      Glassdoor has 142 Miami Heat reviews submitted anonymously by Miami Heat employees. Read employee reviews and ratings on Glassdoor to decide if Miami Heat is right for you.