I've been doing this job for almost a year and I haven't had a negative experience, it's a great option if you love cats. Peak times for getting reservations are near major holidays or over the summer months.
Cons
Earnings transfers take forever if you want to avoid fees, especially since there's no direct bank deposit and it has to go through Paypal first. I've also experienced glitches with the app directing an address into Google maps, it tries to send me to a random set of coordinates instead of the correct location. It's better to type the address into maps manually to avoid this.
Meowtel Response
4d
Thank you for taking the time to share your experience! We're so glad to hear you've enjoyed your first year with Meowtel and that caring for cats has been such a positive experience for you.
We also appreciate your thoughtful feedback regarding payouts and navigation. We're always working to improve the sitter experience, and feedback like yours helps inform those efforts. We're also sorry to hear you experienced issues with the map directions. If you encounter this again in the future, please reach out to us at bellhop@meowtel.com so our team can investigate.
Thank you again for being part of the Meowtel community, and we wish you many more happy cat sits!
Absolutely not OK to withhold payment of worked hours, especially with all documentation within the platform with the pet parent harassing and threatening the pet sitter! I will never recommend meowtel ever to anyone pet sitters stick together! I am not the only one who have had similar issues to this!
Meowtel Response
8mo
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Meowtel was not a positive one. While we cannot discuss the specifics of individual cases publicly, we can share that we take sitter performance and client satisfaction very seriously.
Meowtel’s platform exists to support a high standard of care for both our pet parents and sitters, as well as the cats in their care. As outlined in our Terms of Service and Sitter Minimum Standards, earnings may be withheld in rare cases where the level of service provided does not meet our established expectations or when substantiated concerns are raised regarding the quality or completion of care. These standards are in place to protect the integrity of the platform and the well-being of the cats entrusted to our community.
We recognize that this situation was disappointing, and we sincerely wish you the best in your future endeavors.
Autonomy
Personal growth
Peer-to-peer programming with high-level programmers
Cons
Not following big-company workflows or strict reviews. This might be a disadvantage depending on your preferences
Meowtel Response
8mo
Meow there! Thank you so much for taking the time to share your experience with the team. We’re thrilled to hear that Meowtel has provided space for autonomy, continuous learning, and opportunities to collaborate with talented peers.
We also appreciate the thoughtful note about our less traditional workflows. We aim to strike a balance between agility and structure as we continue to grow, and feedback like yours helps us shape that evolution thoughtfully.
Thank you again for being a valuable part of our mission to help every cat and cat parent live their best life. We’re lucky to have you on the team!